Daniel W. Ines
Chandler,AZ
Summary
Searching for a position as project manager to utilize my abilities to lead and manage a team and provide solutions. Also, to use my knowledge of problem solving, communication, and people skills to obtain good results and meet all company goals.
Overview
27
27
years of professional experience
Work History
Quality Control Evaluator
Grainger
01.2008 - 01.2024
- Rehired in 2008 as a Quality Control Evaluator.
- Collaborated with stakeholders to develop appropriate strategies for implementing improvements.
- Managed other managers and sat in on round table discussions with VPs collaborating on how to understand our customers needs for a much better experience.
- Advised senior management on best practices in evaluating services.
- Provided recommendations for improving program operations based on findings from evaluations.
- Monitored customer service department inbound and outbound calls to evaluate customer service level.
- Being bilingual, helped me to handle many situations with a great attitude while finding solutions for our customers and keeping them happy.
Connect Group Leader
CFTN Chandler
Chandler, AZ
02.2019 - Current
- Raised up multiple leaders.
- Speaker at Tonto Rim Christian Camp twice a year.
- Team lead for hospitality group.
- An ordained minister conducting multiple baptisms throughout the year.
Property Manager
DMJ Properties
01.2004 - 01.2006
- Started as a leasing consultant and got promoted to become a property manager.
- Managed the number of units in the complex and ordered materials such as thermostats ac units for some units.
- Managed the grounds hiring contractors and swimming pool cleaners. I had a ledger that I had to pull and maintain the property making sure everything was running smoothly.
- Managed all leasing agents, maintenance crew. We had to maintain a high percentage rate in occupancy so developed and implemented effective leasing strategies to maximize occupancy rates.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Dispatcher
Boskovich Farms
Oxnard
11.2005 - 01.2007
- Keeping counts and records of pallets.
- Weighing the trailers.
Warehouse Manager
Grainger
02.1997 - 01.2004
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Communicated regularly with many other departments regarding supply chain activities including cycle counts and managing product to placing orders for our contractors with a smile.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- I trained over 200 employees merging from a branch to a call center which later grew up to 500.
Education
Some college credits -
Valle Verde College
01.2000
High School Diploma -
Jesus Chapel High School
01.1997
Skills
- MS Excel
- Word
- Power Point
- Salesforce
- CRM
- SEO
Languages
- English
- Spanish
Affiliations
- Manage rentals.
Timeline
Connect Group Leader
CFTN Chandler
02.2019 - Current
Quality Control Evaluator
Grainger
01.2008 - 01.2024
Dispatcher
Boskovich Farms
11.2005 - 01.2007
Property Manager
DMJ Properties
01.2004 - 01.2006
Warehouse Manager
Grainger
02.1997 - 01.2004
Some college credits -
Valle Verde College
High School Diploma -
Jesus Chapel High School