Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
OperationsManager
Daniel Ward Johnson

Daniel Ward Johnson

Wealth Management
Marshfield,MA

Summary

Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 18 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.

Overview

18
18
years of professional experience

Work History

Vice President, Financial Advisor

Rockland Trust – RT Investment Services
12.2022 - Current
  • I was hired to cover the branches of the newly acquired East Boston Savings Bank branches in Boston, South Boston, and Dorchester
  • My role was to provide investments for the clientele of these branches, and to provide comprehensive training to the staff on investing, since the newly acquired bank had no investments previously
  • Worked with LPL as the broker dealer to grow the book of business
  • Easily hit my transactional and managed money goals, while incorporating in house financial planning for clients where appropriate.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

Vice President, Financial Advisor

Citizens Investment Services
06.2018 - 12.2022
  • In 6 branches across the South Shore
  • Working as a financial planner to help create, develop, and update financial plans to help clients achieve financial goals
  • Working with internal and external partners to drive business through each branch
  • Successfully leveraging bank resources to fill my calendar with appointments in order to hit sales goals
  • Consultative sales approach utilizing products ranging from annuities, structured products, and managed solutions to fit the needs of the client
  • Creating comprehensive Financial Plans to help clients identify and achieve goals
  • 215% of sales goal in the first 36 months
  • Working as a mentor to Junior Financial Advisors, helping them get up to speed on financial planning and sales generation
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.

Retirement Consultant, Investor Channel

Voya Financial/ING U.S
10.2013 - 06.2018
  • Consultative sales role acting as an Investment Advisor Representative to educate clients on rollover options with a focus towards asset retention at Voya
  • Extremely fluent with retirement savings plans having worked with large corporate plans (Boeing, Lockheed Martin, Exxon Mobil), small mid corporate plans, and state and local government 403b and 457 plans
  • Build lasting relationships with clients to ensure that their retirement planning goals were met and to make sure they were taking on an appropriate amount of risk within their portfolios
  • Worked to design and implement asset allocation strategies using mutual fund and brokerage platforms for individual clients
  • Hit annual and monthly sales goals for brokerage, mutual fund only, and managed account products
  • Recommended insurance and annuity products when appropriate
  • Partnered with a sales assistant in a team atmosphere to ensure a smooth transition of assets
  • Mentor junior advisors to help them achieve sales goals
  • Enhanced client satisfaction by providing personalized retirement planning strategies and recommendations.
  • Streamlined the retirement planning process for clients, creating a more efficient and user-friendly experience.
  • Conducted thorough market research and analysis to stay abreast of industry trends, ensuring the most current advice was provided to clients.

Senior Retirement Relationship Associate

Great West
06.2011 - 10.2013
  • Recruited as initial team member in a new business segment to identify and implement asset retention, reallocation strategies, and asset consolidation for institutional clients
  • Mentored junior employees on best practices and contribute to training initiatives that enhance team productivity and performance
  • Discussed retirement planning strategies with in person or by phone with terminated or retired plan participants
  • Designed asset allocation strategies in the IRA to help clients achieve retirement goals
  • Worked closely with plan sponsors, third party administrators and financial advisors to ensure a seamless transition of assets
  • Present to other business units on the importance of asset retention
  • Worked closely with plan brokers on plan termination and de-conversions
  • Helped roll out marketing initiatives on new products and services
  • Managed a diverse portfolio of clients, ensuring their financial needs were met and exceeded.
  • Strengthened client relationships by consistently providing exceptional service and support.
  • Collaborated with internal teams to develop customized financial solutions for clients'' unique situations.
  • Assisted in the onboarding process for new clients, streamlining communication and documentation procedures.
  • Maintained detailed client records with accuracy, ensuring timely access to essential information for decision-making purposes.
  • Conducted comprehensive research to identify potential business opportunities and expand the client base.

Retirement Representative

The Vanguard Group
12.2009 - 06.2011
  • High Net-Worth 401k Participants, Went through extensive corporate training covering all aspects of retirement plans including defined benefit and defined contribution plans
  • Phone based position assisting participants, plan sponsors, and human resources personnel with all questions pertaining to their retirement plans, including: enrollments, terminations, asset allocations, and interpretation on plan rules and the plan document
  • Providing exceptional customer service on some of the largest and most recognizable corporations in the country, including: Saudi Aramco, Chevron, FedEx, Google, Apple, and FINRA
  • Worked on special project including information security and “Total Retirement Solutions”
  • Served as a SME and mentor to several classes of new hires, helping them to transition to their new roles

Annuity Sales & Marketing Associate

National Brokerage Associates
03.2006 - 03.2009
  • Worked as a territory manager for a small insurance brokerage firm in Washington DC, partnering with an external counterpart to drive sales and marketing initiatives
  • Worked with fixed annuity and variable life insurance plan illustration designs for brokers to present to their clients
  • Represented National Brokerage Associates at important trade shows and conventions
  • Worked continually to grow the base of business through outbound calls and marketing campaigns to advisors associated with our broker dealer relationships
  • Authored a bi-weekly annuity newsletter to keep advisors informed about changes in the annuity marketplace
  • Met and exceeded monthly, quarterly, and annual sales goals
  • Continually reaching out to advisors to deepen the relationship and provide important information on industry trends to increase their sales production
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Bachelor of Arts - Political Science and History

The American University, School of Public Affairs

Skills

  • Financial Planning
  • Business Development
  • Public Speaking
  • Customer Education
  • Business Growth and Marketing Strategies
  • Market Trend Analysis

Additional Information

  • Licensing: , Series 6, 7, 63, 66 and Massachusetts Resident Producer Life and Health License, working towards CFP certification

Timeline

Vice President, Financial Advisor

Rockland Trust – RT Investment Services
12.2022 - Current

Vice President, Financial Advisor

Citizens Investment Services
06.2018 - 12.2022

Retirement Consultant, Investor Channel

Voya Financial/ING U.S
10.2013 - 06.2018

Senior Retirement Relationship Associate

Great West
06.2011 - 10.2013

Retirement Representative

The Vanguard Group
12.2009 - 06.2011

Annuity Sales & Marketing Associate

National Brokerage Associates
03.2006 - 03.2009

Bachelor of Arts - Political Science and History

The American University, School of Public Affairs
Daniel Ward JohnsonWealth Management