Daniely Novas Crespo
Reading,PA
Summary
Bilingual Spanish customer service professional with strong cash handling, problem solving, and time management skills. Experience supporting customers, processing payments accurately, and using Microsoft Excel in fast-paced settings.
Overview
1
1
Language
2
2
years of professional experience
Work History
Volunteer
Reading Area community college
Reading, Pennsylvania
03.2026 - 05.2026
- Coordinated preparation, setup, and breakdown of community and public events to ensure smooth execution.
- Supported campus events at Reading Area Community College with setup and teardown tasks.
- Organized donated supplies and maintained orderly storage areas across campus locations.
consession
First Energy Stadium
Reading, PA
04.2024 - 08.2024
- Improved customer satisfaction by resolving issues with knowledgeable, friendly service.
- Supported customer requests and answered questions to enhance overall satisfaction.
- Identified customer needs and provided tailored solutions.
- Processed cash, card, and mobile payments while ensuring accurate register balancing.
Education
Associate of Applied Science - Office Administration
Reading Area Community College
Reading, PA03-2029
High School Diploma -
Reading High School
Reading, PA06-2025
Skills
- Event coordination
- Event logistics
- Volunteer coordination
- Customer service
- Problem solving
- Microsoft Excel
- Technical proficiency
- Time management
- Bilingual- Spanish
- Friendly and outgoing
Languages
Spanish
Native/ Bilingual
Accomplishments
- Honor society
Timeline
Volunteer
Reading Area community college
03.2026 - 05.2026
consession
First Energy Stadium
04.2024 - 08.2024
Associate of Applied Science - Office Administration
Reading Area Community College
High School Diploma -
Reading High School