Danielys Ortiz
Bethlehem,PA
Summary
Dependable professional with strong background in customer service and teamwork environment. Also highly organized and detailed oriented, and very knowledgeable on inventory management, handling of high-volume order packaging, and keeping the safety of the work environment, without compromising the quality and satisfaction of customer.
Overview
3
3
years of professional experience
Work History
Operador
Celestica
Alburtis, PA
01.2024 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Inspected routers for next operation, tested the routers to make sure they are functioning, cleaned the routers for them to be refurbished and checked the routers were in great condition for customers needs.
Secondary Operator
Pulse Technologies
Quakertown, PA
07.2023 - 12.2023
- Monitored production line to ensure smooth operation of machines.
- Performed daily maintenance activities on equipment and tools.
- Inspected finished products for quality assurance standards.
- Visualed, Cleaned and Labeled/ Packed platinum/peak tips for customer.
- Trained and moved parts to other operations.
Target
Service and Engagement
Quakertown, PA
10.2021 - 07.2023
- Accurately tracked customer orders, identified, and resolved an issues during order fulfillment.
- Established personal connections with customers, exceeding customer service expectations.
- Built rapport with clients by providing quality customer service and problem solving.
- Followed established safety rules, OSHA guidelines, and company safety policies and procedures.
- Trained new team members on service process to increase productivity.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2022
Skills
- Teamwork
- Attention to detail
- Problem Solving
- Safety Practices
- Bilingual
- Efficient multitasking
- Customer Service
- Positive Attitude
- Punctual and Reliable
- Computer Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operador
Celestica
01.2024 - Current
Secondary Operator
Pulse Technologies
07.2023 - 12.2023
Target
Service and Engagement
10.2021 - 07.2023
High School Diploma -
Penn Foster Career School