Danieth Duarte
Ridgewood
Summary
Detail-oriented professional with a strong background in customer engagement and cash management. Skilled in developing product displays and promotional materials to drive sales, while ensuring compliance with industry standards and regulations. Results-driven Lead Budtender known for exceptional training and customer service skills. Demonstrated success in managing inventory and resolving conflicts, ready to leverage expertise to enhance customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Lead Budtender
Society House cannabis Dispensary
Brooklyn
01.2025 - Current
- Guided customers in selecting cannabis products based on their preferences.
- Educated clients on product benefits, usage, and safety guidelines.
- Managed inventory levels and restocked shelves as needed.
- Trained new staff on customer service techniques and product knowledge.
- Ensured compliance with state regulations and dispensary policies.
- Developed product displays to enhance customer engagement and visibility.
- Maintained a clean and organized workspace for optimal operations.
- Collaborated with management to improve customer experience strategies.
- Assisted customers in selecting the most appropriate strain for their individual needs.
- Created promotional materials such as flyers, posters, banners. to advertise sales events or new products.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Created layouts for digital content, ensuring brand consistency across platforms.
- Assisted in selecting colors, images, text style and layout for each project.
- Generated digital image files for use in digital and traditional printing.
cashier
dragons den
New York
10.2023 - 07.2024
- Processed customer transactions efficiently and accurately.
- Managed cash register operations during peak hours.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area.
- Handled customer complaints and resolved issues promptly.
- Monitored inventory levels and restocked shelves as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer inquiries regarding store policies and procedures.
- Discounted purchases by scanning and redeeming coupons.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
Legal Assistant
John Garzon
Sunnyside
05.2020 - 10.2023
- Maintained case files and organized legal records for efficient access.
- Communicated with clients to gather information and provide case updates.
- Coordinated court filings and managed deadlines to ensure compliance.
- Assisted in trial preparation by organizing exhibits and witness materials.
- Collaborated with attorneys to refine processes for greater efficiency.
- Scheduled appointments and managed attorney calendars for optimal time management.
- Answered phones promptly while providing courteous customer service.
- Processed incoming mail on a daily basis.
- Filed clients' legal documents in relevant courts for processing.
- Greeted clients upon arrival at office and provided assistance as needed.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Handled telephone calls, meeting plans and conference organization requirements.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Assisted with document production and deposition preparation.
- Organized exhibits for trial proceedings.
Eyelash Extension Technician
Self Employed Services
Ridgewood
02.2021 - 08.2022
- Consulted with clients to determine desired eyelash styles and preferences.
- Maintained cleanliness of tools and work area according to industry standards.
- Applied eyelash extensions using safe and hygienic techniques.
- Educated clients on lash care and maintenance for optimal results.
- Developed personalized service plans tailored to individual client needs.
- Scheduled appointments and managed client records efficiently.
- Attended training classes to learn and improve techniques.
- Observed strict health and safety regulations while performing all services.
- Removed old sets of lash extensions from clients prior to applying new ones.
- Managed client expectations by providing realistic results based on their needs.
- Designed eyelash treatments based on client requests and styles.
- Greeted customers and answered their questions about eyelash extension services.
- Sanitized and sterilized equipment and station according to state laws.
- Completed appointment sessions by placing under-eye collagen patches, applying primer and attaching extensions with glue.
- Educated customers on proper aftercare to maintain quality and cleanliness of eyelashes.
- Consulted with clients regarding their desired look before beginning treatments.
- Maintained inventory of supplies such as lash trays, adhesives, removers, tweezers, and scissors.
- Demonstrated new techniques to clients to help them achieve their desired look.
- Educated clients on proper aftercare instructions for maintaining their lash extensions.
- Analyzed customer feedback to identify opportunities for improvement in services offered.
Education
High School Diploma -
William Cullen Bryant High School
48-10 31st Ave Astoria Ny 1110306-2021
Skills
- Product knowledge
- Customer education
- Inventory management
- Compliance assurance
- Digital content creation
- Customer relationship management
- Document preparation
- Legal research
- Case management
- Cash management
- Customer engagement
- Conflict resolution
- Bilingual communication
- Attention to detail
- Upselling techniques
- Multitasking Abilities
- Aftercare education
- Appointment scheduling
- Graphic design
- Product display development
- Visual design
- Advertising
- Illustration
Timeline
Lead Budtender
Society House cannabis Dispensary
01.2025 - Current
cashier
dragons den
10.2023 - 07.2024
Eyelash Extension Technician
Self Employed Services
02.2021 - 08.2022
Legal Assistant
John Garzon
05.2020 - 10.2023
High School Diploma -
William Cullen Bryant High School