Daniil But
Buffalo Grove,IL
Summary
Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting patrons in selecting food and beverage choices and maintaining table settings. Customer-oriented team player familiar with POS system operations. Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Peshi
Moscow
02.2022 - 11.2022
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Explained menu items, describing ingredients and cooking methods upon request.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Processed payments from customers using cash registers or POS systems.
- Accurately tallied checks at the end of each shift.
- Provided exceptional service to high volume of daily customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Addressed complaints to kitchen staff and served replacement items.
- Stocked server areas with supplies before, during and after shifts.
- Responded to ad hoc cleaning duties at end of shift.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Monitored inventory levels of all products used in restaurants operations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
Restaurant Server
Restaurant Sage
Moscow, IA
02.2020 - 02.2021
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Prepared checks, itemizing total meal costs and taxes.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Informed customers of daily specials and signature menu items.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Presented menus and answered questions regarding items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Complied with safety procedures when handling food items or cleaning materials.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded to ad hoc cleaning duties at end of shift.
- Filled condiments and napkin containers during slack periods.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees to perform duties.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted and seated customers promptly, courteously, and professionally.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Planned and completed group projects, working smoothly with others.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Answered [Number] calls per shift to assist with customer questions and concerns.
Education
High School Diploma -
Ryazan State University
02-2019
Skills
- Drink Preparation
- Order Taking
- Special Dietary Requirements
- Point of Sale (POS) System Operations
- Wine Pairings
- Price Memorization
- Cash Handling
- POS System Operation
- Quality Control
- Menu Recommendations
- Banquet Coordination
- Order Accuracy
- Service Prioritization
- Check Payment Processing
- Effective Customer Upselling
- Customer Satisfaction
- Food Inspection
Languages
Russian
Native/ Bilingual
English
Professional
Spanish
Limited
ukranian
Limited
Timeline
Restaurant Server
Peshi
02.2022 - 11.2022
Restaurant Server
Restaurant Sage
02.2020 - 02.2021
High School Diploma -
Ryazan State University