Danika Bormann
North Mankato,MN
Summary
Dedicated and outcome-driven Customer Advocate with a genuine concern for customer satisfaction. Skilled in understanding client goals and operations to maximize profit potential. Results-oriented team player comfortable leading or collaborating to promote a positive corporate image. Adaptable and self-controlled individual who excels in stressful situations and upholds strict ethical standards.
Overview
23
23
years of professional experience
Work History
Sales Representative
Tow Distributing Corporation
01.2024 - Current
- Act as liaison between Tow Distributing and owners/managers of small-format liquor and bar retailers.
- Build and maintain solid, professional working relationships with store owners/managers.
- Prepared and presented annual contracts to customers, detailing terms for pricing, rebates, product placement, and cooler/shelving space.
- Inspect coolers, shelves and displays at customer stores to ensure conformance with contract protocols.
- Verify product pricing reflects current advertised sales/specials without compromising customer profitability.
- Set up displays for new products and promotions; strategically place advertising signs for maximum visibility.
- Ensured sufficient inventory to meet consumer demographics and peak purchasing demands.
Parts Manager
Kroubetz Lakeside Campers
02.2022 - 01.2024
- Ensure all current parts are maintained systematically.
- Controlled expenses by strategically ordering parts for current and upcoming services.
- Facilitated customer needs by sourcing and ordering camper components.
- Continued learning of the changing market for parts and campers.
- Provided support by stepping into service advisor role as required.
Sales Lead
PEPSI Gillette
06.2021 - 12.2021
- Act as liaison between PepsiCo and owners/managers of small-format grocery and convenience retailers.
- Build and maintain solid, professional working relationships with store owners/managers.
- Prepare and present annual contracts to customers including terms for pricing, rebates, product placement, and cooler/shelving space; negotiate contract terms and conditions.
- Inspect coolers, shelves and displays at customer stores to ensure conformance with contract protocols.
- Verify product pricing reflects current advertised sales/specials without compromising customer profitability.
- Set up displays for new products and promotions; strategically place advertising signs for maximum visibility.
- Identify undersold products and develop placement strategies to increase sales; reduce orders for underselling products and increase orders for top-selling items to maximize sales and profits.
- Train merchandisers how to stock client stores including coolers, shelves, displays, and back-room rotation.
- Lead and coach sales team with daily operations, growing the business, and developing their career.
Merchandising Manager
PEPSICO
01.2018 - 06.2021
- Supervise daily operations, delegate tasks and monitor progress
- Anticipate potential customer issue; apply contingency planning to avoid customer dissatisfaction
- Control labor cost, budget and forecast future spending, and prepare weekly payroll.
- Forecasting sales volume and controlling direct labor
- Understand cost per unit constraints when meeting customers’ needs
- Set productivity and service targets; measure performance to drive accountability
- (2018)
Pre-Sell Representative
PepsiCo
01.2017 - 12.2018
- Act as liaison between PepsiCo and owners/managers of small-format grocery and convenience retailers.
- Build and maintain solid, professional working relationships with store owners/managers.
- Prepare and present annual contracts to customers including terms for pricing, rebates, product placement, and cooler/shelving space; negotiate contract terms and conditions.
- Inspect coolers, shelves and displays at customer stores to ensure conformance with contract protocols.
- Verify product pricing reflects current advertised sales/specials without compromising customer profitability.
- Set up displays for new products and promotions; strategically place advertising signs for maximum visibility.
- Place weekly product orders for stores; ensure adequate stock on hand to meet consumer demographics and peak purchasing demands.
- #
Bulk Customer Representative
PepsiCo
01.2016 - 12.2016
- Acted as liaison between PepsiCo and managers of large regional and nationwide retailers.
- Built and maintained solid, professional working relationships with managers and key individuals.
- Handled other duties and responsibilities similar to current
- #
Inventory Control Coordinator
Pre-Sell Representative
01.2015 - 12.2015
- Solely responsible for warehoused product inventory and rotation; performed full inventory count weekly.
- Forecasted monthly product need and ensured adequate stock on hand to meet consumer demand.
- Monitored expiration dates for warehoused product; determined most equitable and feasible marketing or disposal options for close-dated products.
- Accurately processed and audited inbound and outbound bills of lading; entered adjustments.
- Prepared for and participated in quarterly and annual warehouse close processes.
- #
Administrative Assistant
PepsiCo
01.2014 - 12.2014
- Performed general office duties.
- Responsible for payroll and benefits.
- Coordinate, budget expenses, and send communication for all employee events.
- Help prepare for meetings and manage notes.
- #
Office Manager
Custom Truck Leasing
01.2013 - 12.2014
- Responsible for payroll, accounts receivable/payable, and collections.
- Handling of insurance and billing for both Sioux Falls and Sioux City locations.
- Provide excellent customer service in person and on the phone.
Owner/Manager
SELF-EMPLOYED HOME DAYCARE PROVIDER
01.2003 - 12.2013
- Closely monitored and supervised children; strictly complied with state and local daycare regulations.
- Developed and implemented comprehensive contract covering services provided, parent responsibilities, and daycare duties and responsibilities.
- Partnered with parents to determine scope of services needed, address problems, and champion successes.
- Performed all marketing, bookkeeping, billing, financial tracking and reporting duties.
- #
Education
Associate of Science - Business Administration
COLORADO TECHNICAL UNIVERSITY
Sioux Falls, SDSkills
- Payroll
- Forecasting
- Marketing
- Accounts receivable
- Customer service
- Accounts Payable
- Merchandising
- Management
- Labor Cost Analysis
- Sales
- Pre-sales
- Pricing
- Accounts payable
- Accounts Receivable
- Office Management
Timeline
Sales Representative
Tow Distributing Corporation
01.2024 - Current
Parts Manager
Kroubetz Lakeside Campers
02.2022 - 01.2024
Sales Lead
PEPSI Gillette
06.2021 - 12.2021
Merchandising Manager
PEPSICO
01.2018 - 06.2021
Pre-Sell Representative
PepsiCo
01.2017 - 12.2018
Bulk Customer Representative
PepsiCo
01.2016 - 12.2016
Inventory Control Coordinator
Pre-Sell Representative
01.2015 - 12.2015
Administrative Assistant
PepsiCo
01.2014 - 12.2014
Office Manager
Custom Truck Leasing
01.2013 - 12.2014
Owner/Manager
SELF-EMPLOYED HOME DAYCARE PROVIDER
01.2003 - 12.2013
Associate of Science - Business Administration
COLORADO TECHNICAL UNIVERSITY
Similar Profiles
Debanhi De SantosDebanhi De Santos
Assistant Shipping Manager at Hummel Distributing CorporationAssistant Shipping Manager at Hummel Distributing Corporation
Matthew PowellMatthew Powell
Delivery Driver at Valley Distributing CorporationDelivery Driver at Valley Distributing Corporation
Elizabeth BoffillElizabeth Boffill
Dispatcher at ROADWAY RECOVERY AND TOWDispatcher at ROADWAY RECOVERY AND TOW
Laura WilsonLaura Wilson
Sr. Director, Compensation at Consolidated CommunicationsSr. Director, Compensation at Consolidated Communications
Dave PettisDave Pettis
Specialty Stocking Associate at WalmartSpecialty Stocking Associate at Walmart