Danika Guillory
Lake Charles,LA
Summary
Dedicated professional with a background in law enforcement, specializing in safety and security within educational environments. Expertise in conflict resolution and emergency response, coupled with a commitment to fostering a positive and secure atmosphere for staff and students. Proven track record of reliable performance and adaptability to evolving situations, with a strong focus on achieving impactful results. Equipped with investigative support skills that enhance research and analysis capabilities, emphasizing teamwork, critical thinking, and problem-solving while upholding high standards.
Overview
14
14
years of professional experience
Work History
School Resource Officer
Calcasieu Parish Sheriff's Office
Lake Charles, LA
07.2025 - Current
- Enforced school safety policies and protocols, ensuring a secure learning environment.
- Built positive relationships with students, fostering trust and open communication.
- Collaborated with educators to address behavioral issues, implementing conflict resolution strategies.
- Monitored school premises to deter criminal activity and ensure student safety.
- Fostered a positive school environment by building strong relationships with students, staff, and parents.
- Provided assistance during investigations involving student misconduct or criminal activity on campus grounds.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Assisted with traffic control efforts before and after school hours, ensuring the safe arrival and departure of students each day.
Investigative Assistant
Calcasieu Parish Sheriff’s Office
Lake Charles, LA
03.2021 - 07.2025
- Improved communication channels by maintaining up-to-date contact information for witnesses and informants.
- Supported investigative team members, ensuring timely completion of tasks and accurate documentation.
- Assisted in solving complex cases with thorough research and detailed reporting.
- Streamlined data collection for improved decision-making processes by implementing effective record-keeping systems.
- Managed multiple cases concurrently, prioritizing tasks based on urgency and importance for optimal efficiency.
Insurance Specialist
Calcasieu Parish Sheriff's Office
Lake Charles, LA
09.2019 - 02.2021
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
Medical Assistant
Christus Health
Lake Charles, LA
03.2012 - 08.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
High School Diploma -
Iowa High School
Iowa, LA05-2005
No Degree - Nursing
McNeese State University
Lake Charles, LASkills
- Attention to detail
- Motivating
- Passionate
- Dedicated
- Excellent communication
- Gathering information
- Developing relationships
- Deadline management
- Data verification
- Content management systems
- Teamwork
- Teamwork and collaboration
Timeline
School Resource Officer
Calcasieu Parish Sheriff's Office
07.2025 - Current
Investigative Assistant
Calcasieu Parish Sheriff’s Office
03.2021 - 07.2025
Insurance Specialist
Calcasieu Parish Sheriff's Office
09.2019 - 02.2021
Medical Assistant
Christus Health
03.2012 - 08.2019
High School Diploma -
Iowa High School
No Degree - Nursing
McNeese State University