Danika Kunzmann
Norman
Summary
Customer-oriented Retail Professional with over 3 years of experience in high-volume environments. Expertise in cash handling, customer assistance, and product recommendations. Licensed Esthetician skilled in consultations and retail sales, delivering exceptional service and maintaining organized sales areas.
Overview
5
5
years of professional experience
Work History
Barista
Dutch Bros Coffee
Norman
06.2024 - Current
- Delivered prompt and friendly service to enhance customer satisfaction
- Fostered positive relationships with regular customers to encourage loyalty
- Accurately handle cash, card, and mobile payments
- Maintain cleanliness and organization of workstations
- Coordinated with team members to ensure seamless daily operations
Licensed Esthetician (Training & Client Services)
Clary Sage Beauty College
Tulsa
01.2025 - 06.2025
- Conducted client consultations to assess needs and tailor service recommendations
- Recommended skincare products aligned with customer preferences to enhance satisfaction
- Cultivated strong client relationships to drive repeat visits and loyalty
- Managed appointments and ensured timely service
- Maintained strict sanitation and safety standards
- Acquired practical skills through 600 hours of structured classroom and clinical education
Team Member
Salad and Go
Oklahoma City
11.2022 - 01.2024
- Guided customers through order questions and modifications to enhance satisfaction
- Delivered efficient service during busy shifts
- Ensured clean and organized front-of-house areas to improve customer experience
- Facilitated inventory restocking and preparation tasks to support operational flow
- Worked collaboratively to meet team performance goals
Barista
Starbucks
Norman
05.2022 - 12.2022
- Coordinated customer orders, enhancing overall satisfaction
- Provided solution-oriented responses to customer concerns, improving customer experience
- Maintained store standards for cleanliness and organization
- Operated POS system, ensuring accurate and efficient transaction processing
Barista
Scooter's Coffee
Norman
08.2021 - 05.2022
- Managed high-volume rushes, ensuring order accuracy and customer satisfaction
- Guided customers in selecting products to enhance their experience
- Fostered a collaborative team atmosphere, supporting peers and enhancing service quality
Education
Esthetician License - Esthetics
Clary Sage Beauty College
Tulsa, OK06-2025
High School Diploma -
Epic Charter Schools
Oklahoma City, OK05-2022
Skills
- Sanitation standards
- Customer Service
- Guest Assistance
- Appointment management
- Sales
- Product Recommendations
- Cash Handling
- POS Systems
- Merchandising
- Stocking
- Team Collaboration
- Time Management
- Conflict Resolution
- Dependable
Accomplishments
- President's Honor Roll - Clary Sage Beauty College
- Dermalogica Partnership School Graduate
Timeline
Licensed Esthetician (Training & Client Services)
Clary Sage Beauty College
01.2025 - 06.2025
Barista
Dutch Bros Coffee
06.2024 - Current
Team Member
Salad and Go
11.2022 - 01.2024
Barista
Starbucks
05.2022 - 12.2022
Barista
Scooter's Coffee
08.2021 - 05.2022
Esthetician License - Esthetics
Clary Sage Beauty College
High School Diploma -
Epic Charter Schools