Danika Lewkowski
Norristown,PA
Summary
Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Overview
19
19
years of professional experience
Work History
Medical Office Assistant
Merakey Behavioral Health
11.2021 - Current
- Registered patients and scheduled appointments.
- Maintained confidentiality of records relating to clients' treatment
- Assisted with referrals and prepared medical records for patients.
- Scheduled appointments for patients via phone and in person.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Submitted diagnosis and procedure codes for insurance companies.
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Received and screened telephone calls and visitors by determining or addressing needs.
Assistant Store Manager
Golden Crust Pizza
01.2019 - 11.2021
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Handled scheduling for store shifts to achieve adequate staffing.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Patient Care Technician
Fresenius Dialysis
01.2017 - 07.2018
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Restocked unit frequently with necessary medical supplies.
- Kept instruments and equipment clean and sanitized.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Initiated treatment following prescribed orders.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Notified senior staff of patient emergencies to optimize outcomes.
Patient Care Technician
DaVita
06.2014 - 12.2016
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Restocked unit frequently with necessary medical supplies.
- Kept instruments and equipment clean and sanitized.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Monitored patient therapy responses, reporting concerns to supervisor.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Initiated treatment following prescribed orders.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Notified senior staff of patient emergencies to optimize outcomes.
Assistant Manager
Cosimos Pizza Cafe
03.2006 - 06.2014
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Handled responsibilities successfully upon [Type] manager's absence.
- Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
- Worked closely with store manager to maintain day-to-day operations.
Education
Certificate - Dialysis
Star Career Academy - Philadelphia
Philadelphia, PA01.2015
National Certified Phlebotomy Technician
Star Career Academy - Philadelphia
Philadelphia, PA01.2014
GED -
Philadelphia High School For Girls
06.2007
Associate of Applied Science - Business Administration And Management
DeVry University
12-2025
Skills
- HIPAA Compliance
- Appointment Scheduling
- Medical Records Maintenance
- OSHA Compliance
- Problem-Solving
- Phone and Email Etiquette
- Task Prioritization
- Multitasking and Organization
- Cleaning and Sanitizing
- Written and Verbal Communication
- Patient Relations
- Time Management
- Critical Thinking
- Equipment Troubleshooting and Maintenance
- Customer Service
Education and Training
other,other,other
Timeline
Medical Office Assistant
Merakey Behavioral Health
11.2021 - Current
Assistant Store Manager
Golden Crust Pizza
01.2019 - 11.2021
Patient Care Technician
Fresenius Dialysis
01.2017 - 07.2018
Patient Care Technician
DaVita
06.2014 - 12.2016
Assistant Manager
Cosimos Pizza Cafe
03.2006 - 06.2014
National Certified Phlebotomy Technician
Star Career Academy - Philadelphia
GED -
Philadelphia High School For Girls
Certificate - Dialysis
Star Career Academy - Philadelphia
Associate of Applied Science - Business Administration And Management
DeVry University
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