Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hobbies and Interests
Generic

Danika Vilus

Linden

Summary

Professional with background in airport security operations and strong commitment to ensuring safety and compliance. Skilled in threat detection, report, documentation, leadership, access control. Familiar with exceptional teamwork, adaptability.


Professional in customer service with strong focus on team collaboration and achieving results. Skilled in conflict resolution, communication, and managing team performance. Reliable and adaptable, ensuring seamless operations and customer satisfaction in related environments. Prepared to lead and support team to meet and exceed goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Airport Security Agent

Global Security
03.2022 - Current
  • Conducted security audits and identified areas of improvement
  • oversee staff of security officers and monitored performance to ensure job tasks were completed according to company policies and procedures
  • Coordinated with local law enforcement and fire departments during emergency situations
  • Developed and maintained security reports and documents
  • Ensured all safety and security protocols were being followed
  • Developed and maintained good working relationships with local law enforcement
  • Maintained accurate incident reports and prepared detailed reports for management review

Student Laboratory Assistant

Kean University
10.2023 - 12.2024
  • Assisted with the day today operations of the science laboratory, including setup, cleaning, and data collection
  • Provided support to professors, teaching assistants, and students by ensuring a safe and clean laboratory environment
  • Maintained a database of laboratory equipment and supplies, and replenished as needed
  • Assisted in the preparation of laboratory experiments and materials for classes
  • Conduct assessment to ensure the safety and protection of people and assets.

Customer service/Supervisor

Forman Mills
03.2019 - 12.2021
  • Managed a team of customer service representatives, providing guidance, direction and feedback to ensure resolution of customer inquiries.
  • Handled customer complaints and escalated issues as necessary.
  • Utilized customer feedback to improve customer service processes.
  • Maintained relationships with key customers and stakeholders.
  • Proven ability to motivate and lead a team to deliver sales goals
  • Streamlined operational processes to ensure smooth daytoday operations of the store

Education

Bachelors of Science - Biology, Health Professions

Kean University
12.2023

Skills

  • Customer Service
  • Leadership
  • Report/Documentation
  • Attention to details
  • Time management
  • CPR / BLS certification
  • Interpersonal communication
  • Risks and safety assessment
  • Great analytical and problem solving
  • Positive attitude
  • Mathematical knowledge
  • Quality control
  • Proficiency in MS Office ( outlook, Word, Excel, Powerpoint)
  • Knowledge in Immunology, Chemistry, Organic chemistry, Biochemistry, microbiology, zoology Laboratory

Certification

Sora Card

Cardiopulmonary Resuscitation

Basic Life Support

Languages

French
Creole
Spanish
English

Timeline

Student Laboratory Assistant

Kean University
10.2023 - 12.2024

Airport Security Agent

Global Security
03.2022 - Current

Customer service/Supervisor

Forman Mills
03.2019 - 12.2021

Bachelors of Science - Biology, Health Professions

Kean University

Hobbies and Interests

Science, Researching, Laboratory, Learning new skills, Learn fom others, Preparing for Masters in Biotechnology, Bioinformatics at Kean University.

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