Organized professional with proven years of organizational experience while delivering first class customer engagement and administering management to all levels within an organization.
Overview
23
23
years of professional experience
Work History
Site Supervisor/Officer
Gardaworld Security Services
06.2022 - 09.2023
CCTV monitoring and routine operations
Point of contact for all officers on site.
Site patrolling and patrolling using GuardMetrics
Provide high levels of customer service to visitors, contractors and occupants on site.
Trained and oversaw personnel safety and efforts at work site.
Investigated and reported on accidents, injuries and near-miss incidents.
Administered disciplinary actions to workers violating safety regulations and company policies.
Oversaw employee attendance record, handled payroll, and ordered new materials for the site.
Executive Assistant
HMBS, Inc
07.2019 - 04.2022
Developed and maintained internal filing systems for business contacts
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Created and managed office systems to efficiently deal with documentation.
Updated and maintained confidential databases and records.
Transcribed meeting minutes to support sales, business development and senior management teams.
Conducted research and analyzed data to provide detailed reports on various business topics.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Administrative Assistant
Morris & D'Angelo CPA
03.2017 - 07.2019
Monitored and managed, monthly, client tax return due dates, with 85% accuracy, to ensure timely payments and mailings of client tax returns
Assisted accountants and other tax personnel, daily, with collating, maintaining, and distributing, paper and electronic, client tax returns, client related documents, and client communication with minimal errors
Arranged and managed electronic, new client files, for over 50+ clients on a weekly basis, using client database and tax software with 90% accuracy
Tracked monthly production and budgets, delivering timely and accurate reports to public accountants and other tax personnel on as needed basis
Managed office-administrative and front desk functions, for small tax office
High level of client call volumes and visitor management
Supported company leaders by managing their schedules, appointments and organizing itinerary.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed filing system, entered data and completed other clerical tasks.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Executed record filing system to improve document organization and management.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Site Manager/HR
Kelly Services
01.2001 - 01.2017
Provided administrative assistance to the management team
Updated employee information and responded to general talent/client inquiries, as the Account Talent Manager
Updated timekeeping portal by maintaining and correcting any discrepancies and maintained requests for vacation and personal leave
Provided solutions for insubordinate employees, ie. Write ups, coaching, offer of further training and development for position
Completed onboarding of associates, ie Orientation, assignment, payroll information, i9, tax forms, etc.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
Conducted performance reviews and provided feedback to managers on employee performance.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Education
Certificate - Business Administration And Management
Prince George's Community College
Some College (No Degree) -
Independent Studies
Largo Maryland
Skills
Data Entry
Yardi
Quickbooks
Google Suite
Microsoft Outlook
Guard Metrics
Management Budget Monitoring
Dynafile
Research
Inventory Procurement
Staff Management
Operations Management
Calendar & Travel Management
MS Office Suite
A/R & A/P/Bookkeeping
Audit
Payroll & Timekeeping
Timeline
Site Supervisor/Officer
Gardaworld Security Services
06.2022 - 09.2023
Executive Assistant
HMBS, Inc
07.2019 - 04.2022
Administrative Assistant
Morris & D'Angelo CPA
03.2017 - 07.2019
Site Manager/HR
Kelly Services
01.2001 - 01.2017
Certificate - Business Administration And Management
Fabrication Site Supervisor/Site Safety Supervisor at ARCHITECTURAL METALWORKS OF AMARILLOFabrication Site Supervisor/Site Safety Supervisor at ARCHITECTURAL METALWORKS OF AMARILLO