Danile Shepherd
Alameda,CA
Summary
Driven professional with expertise in customer relationship management, visual merchandising, and inventory accuracy. Committed to enhancing customer satisfaction and loyalty through effective product consultation and team collaboration. Detail-oriented professional with strengths in inventory management and problem-solving. Proven ability to streamline operations and enhance customer experiences through effective team collaboration and innovative visual merchandising strategies. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Crystal Expert
Swarovski
San Francisco, California
12.2022 - 05.2025
- Assisted customers in selecting gifts for friends and family.
- Collaborated with customers to choose jewelry pieces for outfits.
- Managed cash register operations and processed payments efficiently.
- Opened and closed store, ensuring security and operational readiness.
- Processed and organized stock to maintain inventory accuracy.
- Designed planograms for effective merchandise displays.
- Provide details on various jewelry pieces.
- Assisted in resolving customer inquiries related to product specifications and quality.
- Supported customer relationship management efforts to foster loyalty and satisfaction.
- Participated in regular quality audits to uphold Swarovski's reputation for excellence.
- Developed best practices for crystal handling and maintenance to protect product integrity.
- Maintained accurate records of inventory movements and quality assessments.
- Provided expert consultation on crystal care and cleaning to enhance customer experience.
- Conducted training sessions for new team members on quality standards and procedures.
Teacher
Education Station Child Development Center
Alachua, Florida
2020 - 2022
- Facilitated engaging learning experiences through interactive activities and hands-on projects.
- Collaborated with colleagues to enhance curriculum and share effective teaching strategies.
- Implemented individualized learning plans to support diverse student needs and learning styles.
- Conducted regular assessments to monitor student progress and adjust instructional methods accordingly.
- Encouraged creative expression by integrating art and music into lesson plans.
- Developed strong relationships with families through regular communication and involvement initiatives.
- Organized extracurricular activities to promote student engagement and social skills development.
- Maintained accurate student records and documentation to track academic performance.
- Provided constructive feedback to students to foster a growth mindset and resilience.
- Developed and maintained a positive classroom environment conducive to learning and exploration.
- Encouraged student participation and collaboration through group projects and discussions.
- Adapted teaching methods based on feedback to improve student understanding and engagement.
- Established classroom routines to promote consistency and a structured learning environment.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Developed and implemented lesson plans based on curriculum objectives.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Provided individualized instruction to meet the needs of all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Education
High School Diploma -
New Directions Learning Center
Keller, TX06-2016
Associate of Applied Science - Information Technology
DeVry University
San Jose, CASkills
- Customer relationship management
- Visual merchandising
- Inventory management
- Cash handling
- Product consultation
- Curriculum development
- Problem solving
- Team leadership
- Teamwork and collaboration
- Time management
- Team management
- Excellent communication
- Organization and time management
- Microsoft Word
- Team building
- Diamond certified
- Customer relations
- Communication
- Dependable and responsible
- Data entry
- Problem-solving
- Multitasking Abilities
Certification
Diamond Expert
Timeline
Crystal Expert
Swarovski
12.2022 - 05.2025
Teacher
Education Station Child Development Center
2020 - 2022
High School Diploma -
New Directions Learning Center
Associate of Applied Science - Information Technology
DeVry University