Proven Maintenance Supervisor at AvalonBay Communities, adept in preventive maintenance and customer service. Excelled in enhancing safety standards and efficiency, leading a team of 8 to ensure rapid unit turnover and compliance with OSHA regulations. Skilled in troubleshooting and time management, consistently achieving high customer satisfaction and operational excellence. Hard worker and passionate and committed to to implementing best practices and standards to deliver resident satisfaction.
*Supervise a number of 8 associates with routines and shifts.
*Ordering parts, cleaning supplies, paint, unit turn process, carpet repairs.
* Scheduling repairs with vendors for various building issues, repairs and projects.
* Ensuring vacant units are turned efficiently, scheduling repairs, carpet replacement, unit cleaning, re keying units for move in.
* Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
*Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
*Work with associates to make sure task are completed in a timely manner.
* Operated various hand and power tools to complete repairs.
*Used problem-solving skills to alleviate issues efficiently with minimal supervision.
* Troubleshot equipment breakdowns and performed preventive maintenance.*
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
* Followed safety protocols to minimize workplace accidents.
* Ordering parts and supplies needed for efficient completion of tasks.
* Diagnose and repair unit appliances like combination washer and dryers, Dishwasher, Microwave, Disposals and stove.
* Work with managers and associates to quickly resolve building issues.