Danilo Gonzalez
Wellington,KY
Summary
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with Auto/ Motorcycle market and proven talent in learning new products, services and processes quickly. Hardworking sales management professional bringing 12+ years of experience in Motrocycle industry environments combined with forward-thinking approach and boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels.
Overview
24
24
years of professional experience
Work History
ASSISTANT SALES MANGER
PETERSONS HARLEY DAVIDSON MIAMI
Miami Gardens, FL
01.2021 - Current
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets by driving daily sales activities and managing the sales pipeline effectively.
- Trained new hires one on one on product knowledge, enhancing their ability to sell confidently and successfully close deals. Roll playing was part of their development as associates.
- Streamlined internal processes for efficient communication between departments and better coordination of efforts.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
General Sales Manager
PETERSONS HARLEY DAVIDSON SOUTH
Cutler Bay, FL
09.2016 - 12.2020
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Optimized sales territory management, effectively allocating resources to maximize coverage and reach potential clients.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Expanded market share with proactive prospecting and lead generation efforts to identify new business opportunities.
USED BIKE MANAGER
PETERSONS HARLEY DAVIDSON SOUTH
Cutler Bay, FL
07.2012 - 12.2015
- Increased team productivity
- Maintained professional, organized, and safe environment for employees and patrons.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
SALES ASSOCIATE
PETRSONS HARLEY DAVIDSON SOUTH
Cutler Bay, FL
05.2008 - 06.2012
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
CO OWNER /Senior Estimator
SALOMON PLASTERING CO
Bensalem, PA
01.2000 - 05.2008
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Created and maintained customer-centric culture to drive customer satisfaction and expand customer base.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Presented clear and concise estimates to clients, fostering trust and confidence in our services.
- Conducted thorough site visits prior to drafting estimates, ensuring accurate assessments of project requirements and potential challenges.
Education
Associate of Arts - Languages
Aspira Program/ Commiunity College of Philadelphia
Philadelphia, PAHigh School Diploma -
LUIS M RIVERA
PUERTO RICO05.1984
Skills
- Team Building and Development
- Personnel Training
- Sales Team Supervision
- Sales Coaching
- Closing Strategies
- Sales Goals
- Product knowledge
- Time management
- Active listening
- Upselling techniques
living the best life
Family oriented individual and very motivated to do the right thing always.
Love my family and the way life is and since we only get one im living it to the fullest.
Hard working and ready for the next chapter of my life. Respect everyone the way you want to be respected.
Timeline
ASSISTANT SALES MANGER
PETERSONS HARLEY DAVIDSON MIAMI
01.2021 - Current
General Sales Manager
PETERSONS HARLEY DAVIDSON SOUTH
09.2016 - 12.2020
USED BIKE MANAGER
PETERSONS HARLEY DAVIDSON SOUTH
07.2012 - 12.2015
SALES ASSOCIATE
PETRSONS HARLEY DAVIDSON SOUTH
05.2008 - 06.2012
CO OWNER /Senior Estimator
SALOMON PLASTERING CO
01.2000 - 05.2008
Associate of Arts - Languages
Aspira Program/ Commiunity College of Philadelphia
High School Diploma -
LUIS M RIVERA