Danilo Gonzalez
Miami,FL
Summary
Accomplished business leader with a proven track record at DGP SERVICES INC., excelling in operations management and customer relations. Expert in driving project success, evidenced by significant repeat business and referrals. Skilled in negotiation and project management, fostering strong client and team relationships. Achieved notable customer satisfaction through strategic business planning and effective communication. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 31 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
33
33
years of professional experience
Work History
Owner
DGP SERVICES INC. ( DANILO GONZALEZ PAINTING INC. )
2003.05 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Project Manager
JEM CONSTRUCTION SERVICES
2000.06 - 2003.01
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
Owner
Color My World Painters
1991.04 - 1998.03
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
High School Diploma -
MIAMI SR HIGH SCHOOL
Miami, FL06.1986
Some College (No Degree) - Blue Print Reading For Commercial & Residential
Miami Dade College
Miami, FL 2003.01 - 3 2003
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Management
- Business Planning
- Project estimating
- Staff hiring
- Negotiation
- Bidding processes
- Contract Management
Timeline
Owner
DGP SERVICES INC. ( DANILO GONZALEZ PAINTING INC. )
2003.05 - Current
Some College (No Degree) - Blue Print Reading For Commercial & Residential
Miami Dade College
2003.01 - 3 2003
Project Manager
JEM CONSTRUCTION SERVICES
2000.06 - 2003.01
Owner
Color My World Painters
1991.04 - 1998.03
High School Diploma -
MIAMI SR HIGH SCHOOL
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