Danilo Morales
Monroe
Summary
Dynamic Mechanical Entertainer Supervisor with a proven track record at El Mosco, excelling in customer relations and financial management. Skilled in problem-solving and team collaboration, I successfully boosted revenue by identifying new business opportunities while maintaining a safe work environment through strict adherence to safety protocols.
Overview
4
4
years of professional experience
Work History
Mechanical Entertainer Supervisor
El Mosco (Self-Owned)
05.2021 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
Landscaper Specialist
Margos Garden Center
07.2024 - 11.2024
- Performed planting, watering, mulching, and edging of lawns
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
- Assisted clients in selecting appropriate plants based on climate conditions, soil types, and desired aesthetics.
Crew Member
Taco Bell
09.2023 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.
- Operated POS system effectively during high-traffic periods, minimizing wait times for customers at checkout points.
- Transmitted food and drink orders to bar and kitchen by recording patrons' choices into POS.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Crew Member
KFC
04.2023 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Pizza Maker
Little Ceasars Pizza
06.2022 - 09.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Crew Member
Culvers
10.2021 - 02.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Biology
University of Toledo
Toledo, OHHigh School Diploma -
Monroe High School
Monroe, Michigan05-2024
Skills
- Office technology savviness
- Electronic technology
- Problem-solving
- Teamwork and collaboration
- Computer skills
- Critical thinking
- Organizational skills
- Verbal communication
- Organization and time management
- Decision-making
- Problem resolution
- Excellent communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Landscaper Specialist
Margos Garden Center
07.2024 - 11.2024
Crew Member
Taco Bell
09.2023 - 06.2024
Crew Member
KFC
04.2023 - 12.2023
Pizza Maker
Little Ceasars Pizza
06.2022 - 09.2022
Crew Member
Culvers
10.2021 - 02.2022
Mechanical Entertainer Supervisor
El Mosco (Self-Owned)
05.2021 - Current
No Degree - Biology
University of Toledo
High School Diploma -
Monroe High School
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