Summary
Overview
Work History
Education
Skills
References
Timeline
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DANILO Obando

Newark

Summary

Bilingual in English and Spanish with experience working under pressure while keeping service and quality a priority. Reliable team player with strong communication skills, ready to learn and stay focused in fast-paced environments.

Overview

4
4
years of professional experience

Work History

HOST

HOST
07.2024 - 04.2025
  • - Maintained clean and well-prepared tables, ensuring hygiene and safety standards to enhance guest experience
  • - Followed strict safety protocols when handling cleaning chemicals, carefully mixing solutions to avoid overuse and prevent any adverse reactions for guests
  • - Ensured proper sanitation of service areas while adhering to food safety regulations and minimizing chemical exposure risks
  • - Proactively refilled drinks and attended to customer needs, supporting smooth and timely service for up to 100+ guests per shift
  • - Managed waitlists with clear communication, providing accurate wait times and regularly updating customers to reduce frustration during busy periods
  • - Handled phone inquiries professionally, sharing information about hours, menu options, and promotions to increase customer satisfaction
  • - Collaborated closely with team members to maintain an organized, welcoming environment, even during high-volume and challenging situations

BUSSER

OLIVE GARDEN
Secaucus
10.2023 - 07.2024
  • - Maintained clean and well-prepared tables, ensuring hygiene and safety standards to enhance guest experience
  • - Followed strict safety protocols when handling cleaning chemicals, carefully mixing solutions to avoid overuse and prevent any adverse reactions for guests
  • - Ensured proper sanitation of service areas while adhering to food safety regulations and minimizing chemical exposure risks
  • - Proactively refilled drinks and attended to customer needs, supporting smooth and timely service for up to 100+ guests per shift
  • - Managed waitlists with clear communication, providing accurate wait times and regularly updating customers to reduce frustration during busy periods
  • - Handled phone inquiries professionally, sharing information about hours, menu options, and promotions to increase customer satisfaction
  • - Collaborated closely with team members to maintain an organized, welcoming environment, even during high-volume and challenging situations

BARISTA, SPECIALTY DEPARTMENT

WHOLEFOODS MARKET
Edgewater
10.2022 - 10.2023
  • - Prepared a variety of specialty beverages for 200+ customers daily with speed, accuracy, and friendly service
  • - Maintained freshness and quality of all coffee, juice, and related products, following food safety and sanitation guidelines
  • - Managed inventory for the coffee, juice, and cheese sections, minimizing waste and ensuring optimal stock levels
  • - Provided product recommendations and samples to enhance customer experience and drive sales
  • - Collaborated with team members to maintain a clean, organized, and welcoming service area

PORTER

CONGLOMERATE BUILDING SOLUTIONS
Jersey City
04.2021 - 10.2022
  • - Ensured building security while maintaining clean and organized facilities
  • - Followed environmental policies by implementing recycling and waste reduction practices
  • - Performed thorough cleaning of floors, restrooms, and offices using proper equipment
  • - Managed cleaning supply inventory and coordinated with maintenance teams for facility upkeep

Education

High School Diploma -

Juan Sebastian De Censa
Colombia, Medellin
01-2020

Skills

  • - Bilingual: Fluent in Spanish and English
  • - Communication & Interpersonal: Strong speaking and writing skills
  • - Teamwork & Leadership: Comfortable leading or supporting a team; helped train and guide coworkers
  • - Customer Service: Friendly and helpful with customers; experience in both service and sales settings
  • - Time Management: Able to stay organized and meet deadlines, even during busy times
  • Computer skills: basic programming knowledge and experience with office software
  • Team collaboration

References

  • Monique, Salisbury, Manager, +1 8452393863, Olive Garden
  • Jean, Sandoval, Team Leader, +1 6463275221, Wholefoods Market

Timeline

HOST

HOST
07.2024 - 04.2025

BUSSER

OLIVE GARDEN
10.2023 - 07.2024

BARISTA, SPECIALTY DEPARTMENT

WHOLEFOODS MARKET
10.2022 - 10.2023

PORTER

CONGLOMERATE BUILDING SOLUTIONS
04.2021 - 10.2022

High School Diploma -

Juan Sebastian De Censa

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