Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Digital skills
Timeline
Generic
Danilo Pavlica

Danilo Pavlica

Pančevo

Summary

I am a highly responsible professional with a quick-learning ability and a talent for adjusting to new environments. Excellent communication skills gained through my experience as a key account manager, teacher and interpreter in civilian and both, military and business domain. Good organizational skills gained through the organization and preparation of courses for several hundred personnel in the Serbian Military, as well as through coordination and preparation of admission procedures for each new semester. Good visual skills, creativity and ability to work with various types of people which results from the agility in adapting to new situations together with well-developed verbal competence.

I am frequently driven by a passion for continuous learning.

In conclusion, I could say that I consider myself a highly-motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

20
20
years of professional experience

Work History

Key Account Manager and Sales Representative

NB SOFT
Belgrade
09.2022 - Current
  • Company Overview: IT Technologies.
  • Daily communication with key clients via the Active Collab tool, email, or phone.
  • Solving various challenges for key clients through both internal and external communication in a timely manner, so that the clients' needs and requests are met.
  • Addressing client questions and resolving complaints related to products, services and accounts.
  • Organizing, monitoring, and completing projects both internally and externally by ensuring the fulfillment of all provisions within clients' contracts.
  • Daily, weekly, and monthly planning and reporting.
  • Leading and participating in project meetings, both externally and internally.
  • Presenting new services and features to the existing and potential clients, with an emphasis on sales and further enhancement of the existing agreements and contracts.
  • Preparing sales offers with top management, and participating in the negotiations with existing and potential clients.
  • Close cooperation with the marketing team on aligning the promotion of new features and functionalities of the platform.
  • Keeping the team internally motivated and satisfied in order for the work to be properly and responsibly completed on time.
  • Translating documents and interpreting meetings.

English Language Teacher/Tutor

self-employed
Belgrade
08.2005 - Current
  • Providing private face-to-face or online classes and tutoring sessions for students of various levels by creating an individually tailored curriculum to satisfy students' needs and requirements.
  • Adapting teaching methods according to the needs of each student.
  • Encouraged students' critical thinking and discussion using a variety of teaching techniques.

English Language Teacher

Centre for foreign languages – KONTEXT
Belgrade
12.2018 - 09.2022
  • Company Overview: Education.
  • Teaching groups of adult students at all levels according to the CEFR (A1-C2).
  • Preparing students for taking Cambridge ESOL exams (First, Advanced, Proficiency), as well as TOEFL and IELTS.
  • Preparing children from elementary school 'Lazar Savatić' for taking Cambridge YLE Exams (Starters, Movers, Flyers).
  • Teaching various Business English classes at renowned international companies, predominantly in the IT domain (Be-terna, Adacta Fintech, saGlobal).
  • Proofreading for Be-terna for their campaigns, social network posts, presentations, and speeches.
  • Translating various types of documents – contracts, scientific papers in various fields, social network posts, and magazine articles.
  • Continuous professional development through internal and external seminars, workshops, online lectures, etc.

English Language Interpreter

Minacordmedia
Belgrade
03.2020 - 10.2020
  • Company Overview: Entertainment – Translation Services.
  • Subtitle translation services for newly opened TV channels – K1 and DrTV.

Director of Studies

Centre for foreign languages – KONTEXT
Belgrade
07.2018 - 12.2018
  • Company Overview: Education
  • Organization of classes, teacher selection, teacher training, admission procedures, and other relevant activities related to the Centre’s syllabus.

English Language Interpreter

Serbian Armed Forces General Staff
10.2013 - 07.2018
  • Company Overview: Government - Military
  • Oral and written translations for the Chief of General Staff of the Serbian Armed Forces, and the Office of the Chief of General Staff of the Serbian Armed Forces.
  • Official interpreter accompanying the Chief of General Staff during all his official travels abroad, as well as during the official visits of various delegations to the Serbian Armed Forces General Staff.
  • Simultaneous and consecutive interpreting at the leading military events, both in the region and worldwide, conferences, and official bilateral and multilateral meetings at NATO, the EU Military Committee, and the United Nations HQ.
  • Occasional interpreting for the Minister of Defence of the Republic of Serbia.
  • Written translation of official treaties, agreements, and memorandums.
  • Assisting the Protocol section with the preparation and organization of events.

English Language Teacher

Centre for foreign languages – KONTEXT
Belgrade
01.2011 - 10.2013
  • Company Overview: Education
  • Teaching various level courses, including Cambridge ESOL Exams preparatory courses (CAE and CPE).
  • Regularly attending development seminars and annual ELTA conferences.
  • Volunteering work at ELTA conferences.

English Language Teacher

Serbian Armed Forces General Staff – Training and Doctrine Department
10.2010 - 10.2013
  • Company Overview: Government - Military
  • Organizing and conducting ESL courses, teacher selection, and teacher training for the Serbian Armed Forces.
  • Working at the Self-Access Centers of the Serbian Armed Forces.
  • Organizing and coordinating entry tests throughout the garrisons of the Serbian Armed Forces.
  • Examiner for the international exam STANAG 6001, organized by the Test Team of the Ministry of Defence of the Republic of Serbia, under the auspices of BILC NATO.
  • Participating in and presenting at various internal seminars regarding new teaching methodologies, the most prominent of which is Blended Learning.

Education

Creator And Teacher At Electronic Courses Using E-learning Platform -

Military Academy
Belgrade
03.2013

NATO Military Terminology -

Budapest, Hungary
05.2012

BA - English Language and Literature

Faculty of Philology - English Department, Belgrade University
Belgrade
03-2009

Student - Social Sciences Department

Grammar School Uroš Predić
Pančevo
06-2003

Skills

  • Good visual skills, creativity, and the ability to work with various types of people, which results from agility in adapting to new situations, and well-developed verbal competence
  • Excellent communication skills gained through my experience as a teacher and interpreter in civilian, military, and business domains
  • Good organizational skills gained through the organization and preparation of courses for several hundred personnel in the Serbian military, as well as through coordination and preparation of admission procedures for each new semester

Personal Information

  • Date of Birth: 05/08/84
  • Gender: Male
  • Nationality: Serbian

Languages

Serbian
First Language
English
Proficient (C2)
C2
German
Elementary (A2)
A2

Digital skills

  • Information processing - independent user
  • Communication - independent user
  • Content creation - independent user
  • Safety - independent user
  • Problem solving - independent user

Note: Digital competences - Self-assessment grid

Levels: Basic user  - Independent user  -  Proficient user

ECDL  Syllabus 5.0 - Word, Excel, Power Point, Internet

Timeline

Key Account Manager and Sales Representative

NB SOFT
09.2022 - Current

English Language Interpreter

Minacordmedia
03.2020 - 10.2020

English Language Teacher

Centre for foreign languages – KONTEXT
12.2018 - 09.2022

Director of Studies

Centre for foreign languages – KONTEXT
07.2018 - 12.2018

English Language Interpreter

Serbian Armed Forces General Staff
10.2013 - 07.2018

English Language Teacher

Centre for foreign languages – KONTEXT
01.2011 - 10.2013

English Language Teacher

Serbian Armed Forces General Staff – Training and Doctrine Department
10.2010 - 10.2013

English Language Teacher/Tutor

self-employed
08.2005 - Current

Creator And Teacher At Electronic Courses Using E-learning Platform -

Military Academy

NATO Military Terminology -

BA - English Language and Literature

Faculty of Philology - English Department, Belgrade University

Student - Social Sciences Department

Grammar School Uroš Predić
Danilo Pavlica