Danilo Secchiaroli
NEW HAVEN,CT
Summary
Dynamic professional with a proven track record at FISHEYES Ltd, excelling in multilingual content creation and client relations. Expert in global destination marketing and cross-cultural communication, I successfully enhanced hotel visibility and drove tourism sales through engaging content strategies, significantly increasing online bookings and client satisfaction.
Overview
31
31
years of professional experience
Work History
FISHEYES Ltd
Translator, Office Assistant, Content Writer
09.2025 - Current
- Managed English and Italian translations for over 300 tourism websites, including major portals such as Rome Explorer, Florence Explorer, Milan Explorer, and Wikitravel.
- Created and adapted multilingual travel content across six languages (English, Italian, French, Spanish, Russian, and German), ensuring cultural relevance and accuracy.
- Provided direct client support through phone and administrative coordination, resolving inquiries and assisting with travel-related services.
La Collina Italiana
Italian Instructor
01.2018 - Current
- Managed comprehensive administrative and preparation processes for both individual and group sessions, ensuring materials, schedules, and reporting were consistently maintained and delivered on time.
- Coordinated complex scheduling of meetings, calls, and classes for current clients, prospective clients, and staff, maximizing efficiency and client satisfaction.
- Designed and prepared customized learning materials based on the Communicative Approach (including original audios, articles, and role-play) to meet diverse client needs and maximize engagement.
- Maintained accurate and up-to-date client records, files, reports, and databases, tracking progress and ensuring timely adherence to all monthly deadlines.
Paradise Hotel
Writer and Editor of the Hotel’s Website and Facebook Page
06.2014 - 11.2014
- Drove increased bookings and annual revenue by writing, editing, and publishing engaging articles focused on Bologna’s cultural and tourist attractions.
- Managed the end-to-end editorial process for destination content, successfully leveraging cultural insights to drive tourism sales.
Residence Hotel Magnolia
Facebook Page Content Provider
06.2014 - 11.2014
- Spearheaded social media content strategy (Facebook) focused on promoting Rome's cultural events and tourist attractions to a global audience.
- Wrote, edited, and published articles designed to directly enhance hotel visibility and increase the volume of online bookings.
- Managed end-to-end content production that successfully leveraged cultural insights to drive travel commerce.
4 Winds Tour Operator
Travel Blog Writer and Editor and Facebook Page Content Provider
06.2014 - 11.2014
- Developed and executed multi-channel content strategies for agency-sponsored blogs and Facebook pages to significantly expand the tourist market in specialized destinations: Iceland, Svalbard Islands, and Armenia.
- Wrote, edited, and published high-impact articles that strategically showcased natural beauty, cultural attractions, history, and landscapes.
- Directly supported tour operator sales by aligning all published content with the specific travel packages offered, thereby increasing customer engagement and package conversion rates.
Christian Catacombs of St. Agnese
Tour Guide and Manager
09.1994 - 07.2005
- Managed the end-to-end scheduling, reservation, and ticketing systems for both group and individual bookings, ensuring seamless logistics and accurate record-keeping.
- Oversaw operations logistics, including tracking, ordering, checking stock, and expediting supplies to ensure uninterrupted service delivery.
- Negotiated with vendors for optimal pricing and managed the evaluation of new products/services to maintain cost-efficiency.
- Directed the supervision, scheduling, and training of part-time staff and volunteers, ensuring high-quality team performance and readiness.
- Maintained operational efficiency by submitting expense reports and managing equipment maintenance (including preventative measures and repair coordination).
Education
Bachelor / Master - International Relations
University La Sapienza Of Rome, Italy
Rome, Italy03-1998
Skills
Travel & Tourism
Global Destination Marketing, Tour Package Sales Support, Reservation and Ticketing Systems, Vendor Negotiation, Hotel Visibility Enhancement, Specialized Destination Knowledge (Iceland, Svalbard, Armenia, Rome, Bologna Florence, Venice, Milan)
Multilingual Content
Translation (English, Italian), Copywriting, Content Strategy, Editing & Proofreading, Cross-Cultural Communication
Administration & Operations Complex Scheduling Management, Client Record Management, Expense Reporting, Inventory & Supply Management, Logistical Coordination, Equipment Maintenance Oversight
Digital Marketing
Social Media Content Strategy (Facebook), Blog Content Publication, SEO Content Principles, Digital Content Editing
Client Relations
Direct Client Support, Prospective Client Scheduling, Conflict Resolution, Personalized Service Delivery (Individual & Group)
Accomplishments
Results-oriented Travel and Multilingual Content Specialist with proven expertise in driving market growth and profitability for tourism portals and tour operators. Successfully managed translation and content strategy across six languages for over 300 websites, directly boosting hotel visibility and increasing bookings for specialized destinations like Iceland, Rome, and Bologna. Combines robust administrative skills (reservations, ticketing, complex scheduling, and vendor) with a commitment to providing exceptional client support and seamless travel logistics.
Languages
English
Native or Bilingual
French
Limited Working
Interests
Travel, sport (especially soccer), music (I play the drums), history, photography and food
Timeline
FISHEYES Ltd
Translator, Office Assistant, Content Writer
09.2025 - Current
La Collina Italiana
Italian Instructor
01.2018 - Current
Paradise Hotel
Writer and Editor of the Hotel’s Website and Facebook Page
06.2014 - 11.2014
Residence Hotel Magnolia
Facebook Page Content Provider
06.2014 - 11.2014
4 Winds Tour Operator
Travel Blog Writer and Editor and Facebook Page Content Provider
06.2014 - 11.2014
Christian Catacombs of St. Agnese
Tour Guide and Manager
09.1994 - 07.2005
Bachelor / Master - International Relations
University La Sapienza Of Rome, Italy