Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danilo Setien

Doral

Summary

Versatile real estate professional with a strong foundation in operations, client services, and financial oversight. Leveraging over a decade of experience managing teams, contracts, budgets, and client relationships across service, retail, and property-based industries. Known for a high standard of service, strategic problem-solving, and the ability to navigate complex transactions, now bringing that expertise to residential real estate.

Overview

21
21
years of professional experience

Work History

Real Estate Agent

London Foster Realty
Miami
08.2024 - Current
  • Represent buyers, sellers, and renters in residential real estate transactions throughout the Miami metro area.
  • Conduct market analysis to determine competitive listing prices and identify investment opportunities.
  • Guide clients through every stage of the real estate process, from property search and showings to negotiations and closing.
  • Leverage MLS and marketing platforms to maximize property exposure and attract qualified buyers.
  • Maintain strong client relationships through consistent communication, responsiveness, and integrity-driven service.

Operations Manager

Total Plumbing & Rooter
Los Angeles
10.2016 - 04.2023
  • Directed daily operations for a high-volume service plumbing company, ensuring efficient workflow across dispatch, technicians, and customer service teams.
  • Negotiated service agreements with Home Warranty providers and property management companies, focusing on increasing service volume and maximizing profitability.
  • Developed data-driven pricing strategies tailored for home warranty clients, property managers, and individuals to improve profit margins.
  • Oversaw budgeting, forecasting, and cost control processes, achieving consistent alignment with financial targets.
  • Implemented process improvements and reporting systems that increased technician efficiency and streamlined invoice reconciliation.
  • Fostered a culture of accountability and continuous improvement by mentoring team leads and coordinating with ownership on business strategy.

Assistant Manager

Centinela Feed & Pet Supplies
Los Angeles
05.2014 - 09.2016
  • Oversaw daily operations for a high-volume retail store, with responsibility for sales performance, team management, and customer satisfaction.
  • Developed and monitored sales targets, store budgets, and financial benchmarks, contributing to revenue growth and cost control.
  • Trained, coached, and evaluated team members to support skill development, performance improvement, and long-term retention.
  • Managed inventory, vendor relationships, and merchandising strategies to align with seasonal trends and purchasing patterns.
  • Collaborated with upper management on promotional planning and operational improvements to enhance profitability and customer engagement.

Assistant Manager / Server

Carlyle Café
Miami Beach
11.2009 - 03.2014
  • Supervised front-of-house staff and ensured smooth day-to-day service operations.
  • Trained new hires and supported team development through ongoing coaching and feedback.
  • Addressed guest concerns and special requests with professionalism, ensuring a positive dining experience.
  • Delivered attentive table service while supporting a high standard of hospitality across the team.

Customer Service Supervisor

Access Ltd
London
01.2007 - 01.2009
  • Oversaw the rental and management of private office spaces, including drafting contracts, coordinating move-ins, and ensuring tenant satisfaction.
  • Handled property management responsibilities such as responding to maintenance needs, managing billing inquiries, and maintaining accurate lease records.
  • Acted as the main point of contact for office tenants, fostering strong professional relationships and addressing space usage needs.
  • Supervised day-to-day operations of the front office and assisted with customer service for the adjoining storage facility.

Executive Producer

Maria Dodera Theatre Production
01.2004 - 01.2006
  • Produced and oversaw theatrical productions from concept through execution, aligning creative direction with organizational goals.
  • Secured strategic sponsorships by cultivating relationships with corporate partners and media agencies.
  • Negotiated contracts and promotional opportunities to enhance brand visibility and funding for productions.
  • Managed cross-functional production teams, including freelance creatives and interns, ensuring timelines and artistic standards were met.
  • Directed logistics for events, premieres, and conferences, optimizing audience engagement and sponsor satisfaction.

Education

Associates Degree - Marketing

Association of Marketing Directors
Montevideo, Uruguay
01.2004

Skills

  • Strategic operations management
  • Process optimization
  • Financial oversight and budgeting
  • Forecasting and cost control
  • Team leadership and training
  • Performance management
  • Lease administration
  • Client relationship management
  • Customer experience design
  • Service excellence
  • Inventory planning
  • Supply chain coordination
  • Bilingual communication in English and Spanish

Timeline

Real Estate Agent

London Foster Realty
08.2024 - Current

Operations Manager

Total Plumbing & Rooter
10.2016 - 04.2023

Assistant Manager

Centinela Feed & Pet Supplies
05.2014 - 09.2016

Assistant Manager / Server

Carlyle Café
11.2009 - 03.2014

Customer Service Supervisor

Access Ltd
01.2007 - 01.2009

Executive Producer

Maria Dodera Theatre Production
01.2004 - 01.2006

Associates Degree - Marketing

Association of Marketing Directors

Similar Profiles

CREATE PROFILE