Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

DANINE C. STEWART

Florissant

Summary

to secure role that optimizes skills and expertise Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

32
32
years of professional experience

Work History

Pupil Services Specialist

East St. Louis School District 189
East St. Louis
07.2024 - Current

Documented and addressed transportation service concerns from staff and parents to enhance service reliability.

Handled inquiries from bus company, parents, and schools to ensure effective communication and support.

Utilized Versa Trans for routing students on regular and special routes and activities.

Maintained and updated spreadsheets to effectively track transportation field trips and activities.

Maintained daily log of bus fines to ensure accurate record-keeping.

Requested video footage for bus routes to ensure safety.

Notified ILC about cancellations and rescheduling of field trips promptly.

Generated and dispatched transportation letters to schools and updated route sets.

HR Generalist - Staffing

St. Louis Board of Education
St Louis
07.2008 - 06.2024
  • Managed the substitute office, which included recruiting highly qualified substitutes, overseeing the hiring process, processing and screening substitute applications, coordinating and conducting orientation, processing assignments and separations, managing substitute teacher transitions, executing various Human Resource functions using the SAP Program and SEMS, updating SEMS to include all substitutes and teachers, revising the substitute handbook, liaising with E-School Solutions for SEMS operations, processing assignments for retirees from the incentive program, and mailing reasonable assurance letters to all substitutes at the end of the school year, along with coordinating summer school and additional duties as assigned.
  • Managed employee onboarding process and orientation for new staff members.
  • Facilitated training sessions to enhance staff development and compliance.
  • Coordinated recruitment efforts to attract qualified candidates for open positions.

Personnel Substitute Specialist III – Substitute Coordinator

St. Louis Board of Education
12.1999 - 07.2008
  • Recruited highly qualified substitutes, managed the hiring process, processed and screened substitute applications, coordinated and conducted orientation, processed assignments for all substitutes, handled separations for substitutes as needed, managed substitute teachers’ movement from day-to-day to continuing status, requested substitute certificates, processed various human resource functions using the SAP program and SEMS, updated SEMS to include all substitutes and teachers, updated the substitute handbook, liaised with E-School Solutions for the proper operation of SEMS hardware and program, processed assignments for retirees from the incentive program, sent reasonable assurance letters to substitutes retained at the end of the school year, and completed other duties as assigned.
  • Developed educational programs in alignment with district standards and goals.
  • Collaborated with teachers to enhance curriculum and instructional strategies.
  • Analyzed student performance data to inform instructional improvements.

Personnel Specialist I

St. Louis Board of Education
08.1997 - 12.1999
  • Processed extra service, separation notices, and verifications of employment; collected and verified credentials required for the appointment of teachers; assisted in the orientation and induction of new employees; facilitated the placement and assignment of new teachers; prepared and monitored the distribution of vacation and attendance reports; and monitored the unemployment claims process.
  • Managed employee onboarding processes for new hires within the education sector.
  • Coordinated training sessions to enhance staff skills and compliance with regulations.
  • Conducted performance evaluations to assess employee development and identify training needs.

Interim Personnel Specialist III

St. Louis Board of Education
09.1996 - 08.1997
  • Distributed and received probationary teacher contracts, recruited teachers, processed leaves of absences, prepared confidential reports and sensitive information requests, upgraded teacher certifications, conducted teacher inductions, recruited and placed substitute food service workers, supervised substitute clerks, and maintained staff absence reports.
  • Managed employee records and maintained confidential personnel files.
  • Assisted in recruitment process by screening applications and scheduling interviews.
  • Coordinated orientation programs for new hires and facilitated training sessions.

Personnel Specialist I

St. Louis Board of Education
09.1995 - 09.1996
  • Processed extra service, separation notices, and verifications of employment, collected and verified credentials required for the appointment of teachers, assisted in the orientation and induction of new employees, placed and assigned new teachers, prepared and monitored the distribution of vacation and attendance reports, and monitored the unemployment claims process.
  • Managed recruitment processes for various educational positions.
  • Coordinated training sessions for new staff members and volunteers.
  • Developed and maintained employee records using HR management systems.

Personnel Clerk Typist II

St. Louis Board of Education
04.1995 - 09.1995
  • Processed verifications of employment screening applications and served as front desk receptionist.
  • Processed personnel files and maintained employee records for compliance.
  • Assisted in recruitment efforts by screening applications and scheduling interviews.
  • Coordinated employee onboarding and orientation programs for new hires.

Personnel Substitute Clerk

St. Louis Board of Education
04.1994 - 04.1995
  • Screened applicants for substitute teaching positions, verified substitute teacher certifications, scheduled workshops, reviewed personnel files, scheduled substitute teachers for assignments, typed and filed correspondence, and recorded employee absences.
  • Managed daily clerical tasks for various departments within the education system.
  • Assisted in maintaining accurate student records and documentation.
  • Processed attendance reports and communicated discrepancies to staff.

Education

Bachelor of Science - Business Administration

Lincoln University
Jefferson City, Missouri
01-1990

Skills

  • Regulatory compliance
  • Logistics coordination
  • Data tracking
  • Student transportation
  • Inventory management
  • Conflict resolution
  • Team collaboration

References

Available Upon Request

Certification

Anti-Harassment and Sexual Harassment Prevention Training for Illinois Employees

Timeline

Pupil Services Specialist

East St. Louis School District 189
07.2024 - Current

HR Generalist - Staffing

St. Louis Board of Education
07.2008 - 06.2024

Personnel Substitute Specialist III – Substitute Coordinator

St. Louis Board of Education
12.1999 - 07.2008

Personnel Specialist I

St. Louis Board of Education
08.1997 - 12.1999

Interim Personnel Specialist III

St. Louis Board of Education
09.1996 - 08.1997

Personnel Specialist I

St. Louis Board of Education
09.1995 - 09.1996

Personnel Clerk Typist II

St. Louis Board of Education
04.1995 - 09.1995

Personnel Substitute Clerk

St. Louis Board of Education
04.1994 - 04.1995

Bachelor of Science - Business Administration

Lincoln University
DANINE C. STEWART