Danira Villegas
Maricopa,AZ
Summary
Proven track record at Phoenix Children's Hospital, enhancing office productivity and customer satisfaction through expert administrative support and coordination. Demonstrated ability to streamline processes, expedite project completion, and improve efficiency. Skilled in clinical and telephone assistance, blending strong organizational abilities with effective communication skills. Achieved significant improvements in scheduling and resource allocation, ensuring timely task execution.
Overview
13
13
years of professional experience
Work History
Administrative Assistance
Phoenix Children's Hospital
02.2015 - Current
- Contributed to a positive work environment by providing administrative assistance and support during peak periods of activity.
- Offered administrative assistance to staff members, streamlining processes and improving overall efficiency.
- Supported team members by providing essential administrative assistance during peak periods or staff absences.
- Completed daily administrative assistance functions to support team.
- Provided key administrative assistance to senior management.
- Expedited project completion by providing administrative assistance to cross-functional teams during crucial deadlines.
- Increased office productivity by providing administrative assistance including photocopying documents, scanning files into electronic storage systems, and answering phones professionally as needed.
- Provided administrative assistance during annual performance review cycles by collecting feedback forms from managers across departments.
Scheduler
Phoenix Children's Hospital
12.2011 - 02.2015
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
Education
General Studies
Kofa High School
Yuma AZ 05.1995
Skills
- Administrative Support
- Administrative coordination
- Hands-on Assistance
- Telephone assistance
- Clinical Assistance
Languages
Spanish
Full Professional
Timeline
Administrative Assistance
Phoenix Children's Hospital
02.2015 - Current
Scheduler
Phoenix Children's Hospital
12.2011 - 02.2015
General Studies
Kofa High School