Danira West
McDonough,GA
Summary
Highly-motivated upbeat receptionist with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Devoted to working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Beauty Inc.
McDonough, GA
04.2023 - 11.2023
- Consulted with customers to determine their needs and desired results for beauty treatments.
- Provided makeup application demonstrations for clients upon request.
- Conducted skin analysis and recommended appropriate skincare regimes for customers.
- Attended sales meetings, trainings, seminars and trade shows related to the beauty industry.
- Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine and age.
Front Desk Receptionist and Night Auditor
LaQuinta Inn & Suites
McDonough, GA
12.2022 - 05.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Processed payments from customers using a variety of payment methods.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Conducted night audit report
- Prepared conference rooms prior to meetings.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Host, To-Go Specialist, Server
Olive Garden
Springfield, PA
10.2019 - 03.2021
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
- Provided excellent customer service by anticipating customer needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
High School Diploma -
Ridley High School
Folsom, PA05-2020
Skills
- Marketing
- Front Desk Operations
- Book Keeping and Documentation
- De-escalation
- Multitasking
- Supervisory and mentoring
- Time Management
Affiliations
- Painting
- Gardening
Timeline
Prestige Beauty Advisor
Ulta Beauty Inc.
04.2023 - 11.2023
Front Desk Receptionist and Night Auditor
LaQuinta Inn & Suites
12.2022 - 05.2023
Host, To-Go Specialist, Server
Olive Garden
10.2019 - 03.2021
High School Diploma -
Ridley High School