Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danish Ali

Buford,GA

Summary

Seasoned Manager in Business Development with deep understanding of market trends, strategic planning, and client relationship management. Proven track record in identifying business opportunities, developing growth strategies, and driving sales performance. Known for strong leadership skills, collaborative team work, and ability to deliver results under pressure. Significant influence in previous roles through fostering innovation, enhancing operational efficiency, and propelling business growth.

Overview

4
4
years of professional experience

Work History

Manager, Business Development

Edible Arrangements
Buford, GA
03.2022 - Current
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Directed recruitment, hiring, and training of new staff members.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Monitored staff performance and addressed issues.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Implemented quality control measures to uphold company standards.
  • Assigned work and monitored performance of project personnel.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Crew Leader

Dairy Queen Grill & Chill
Dahlonega, GA
01.2021 - 11.2021
  • Developed work schedules to ensure adequate staffing levels.
  • Performed general maintenance on tools and equipment used by the crew.
  • Investigated any accidents or incidents that occurred on the job site; implemented corrective actions where appropriate.
  • Resolved any disputes among crew members in a professional manner while upholding company policy.
  • Ensured compliance with all health and safety regulations.
  • Organized inventory of supplies necessary for job completion; ordered additional materials when needed.

Education

High School Diploma -

Karachi Secondary
Karachi,pakistan
02-2003

Skills

  • Project management
  • Customer service
  • Budget management
  • Performance evaluation
  • Cross-departmental coordination
  • Team building
  • Inventory management
  • Operational reporting
  • Crisis management
  • Quality control
  • Employee training
  • Conflict resolution
  • Staff scheduling
  • Sales techniques
  • Documentation and reporting
  • Staff development
  • Coaching and mentoring
  • Marketing
  • Expense tracking
  • Lead generation
  • Emergency response
  • Task delegation
  • Competitor research
  • Work prioritization
  • Business development
  • Time management
  • Brand management
  • Partnership development

Timeline

Manager, Business Development

Edible Arrangements
03.2022 - Current

Crew Leader

Dairy Queen Grill & Chill
01.2021 - 11.2021

High School Diploma -

Karachi Secondary

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