Danisha Cockrell
Chicago,IL
Summary
Innovative thinker seeking challenging position within organization to apply managerial and organizational skills, with focus on advancement opportunities. Looking to expand expertise in medical administration by working in office establishments and continuing collegiate career development.
Overview
13
13
years of professional experience
Work History
Caregiver
SYNERGY HomeCare
01.2025 - Current
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Assisted clients with promoting independence and quality of life
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
PRODUCTION CLERK
NORC AT THE UNIVERSITY OF CHICAGO
02.2022 - Current
- Responsible for conducting telephone interviews, calling medical centers to obtain patient records, to transcribe and edit medical records to keep patient records updated on behalf of the CDC. I also perform administrative and office duties as needed.
- Coordinated with multiple departments for smooth production flow and faster product delivery.
- Provided valuable input during new product development phases, helping minimize production delays or setbacks.
SALES ASSOCIATE
ALDI'S
06.2017 - 02.2021
- Answered customers’ questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Communicated information to customers about product quality, value and style. Informed customers about all product lines and services offered by the company Processed all sales transactions accurately and in a timely fashion. Stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags.
SHIFT MANAGER
MCDONALD'S
01.2015 - 05.2019
- Receive customers pleasantly, take customer orders to transmit to kitchen staff. Serve and prepare food items following establishment standards. Analyze customer complaints and feedback for improvement. Assist management with inventory control and stock orders. Take initiative to find extra tasks once duties are complete. Master points of service (POS) computer system for automated ordering. Upgrade the computer software and check sales for quarterly market.
OFFICE ASSISTANT
ALDERMAN JASON ERVIN’S OFFICE
01.2012 - 09.2014
- Performed the following clerical duties including; answering the telephone, preparing mailing and handling intake city service request from constituents in person and over the phone. Assisted the Alderman staff with constituent meeting and upcoming events. Secretarial assignments and neighborhood outreach.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Expedited document processing with accurate data entry and timely filing.
Education
Business Administration - undefined
MALCOLM X COLLEGE
09.2015
HS Diploma - General Studies
ORR ACADEMY
Chicago, IL06.2012
Skills
- Verbal and Written communication skills (phone, email, and in person)
- Customer service skills
- Strong work ethic
- Interpersonal Skills
- Strategic Thinking
- Team Player/ Cooperation Skills
- Detailed oriented
- Adaptability
- Problem-Solving / Conflict Resolution
- Able to work well under pressure
- Leadership Skills (supervisory experience)
- Elderly care
- Daily living assistance
- Patient care
- Strong ethics
Timeline
Caregiver
SYNERGY HomeCare
01.2025 - Current
PRODUCTION CLERK
NORC AT THE UNIVERSITY OF CHICAGO
02.2022 - Current
SALES ASSOCIATE
ALDI'S
06.2017 - 02.2021
SHIFT MANAGER
MCDONALD'S
01.2015 - 05.2019
OFFICE ASSISTANT
ALDERMAN JASON ERVIN’S OFFICE
01.2012 - 09.2014
Business Administration - undefined
MALCOLM X COLLEGE
HS Diploma - General Studies
ORR ACADEMY
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