Danisha Davis
Sanford,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service rep position. Ready to help team achieve company goals. Loyal employee that will put my all into everything I do, no question.
Overview
5
5
years of professional experience
Work History
Shift Manager
Jersey Mike's Subs
12.2021 - Current
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Trained and mentored new employees to maximize team performance.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Coached crew members to optimize performance and motivate toward more efficient work.
Team Member
Pd Quix
03.2019 - 10.2021
- Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
- Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
Associate of Arts - Dental Hygeine
Central Carolina Community College
Sanford, NC05.2026
Skills
- Compliance understanding
- Inventory Management
- Process Improvements
- Performance reviewing
- Workplace Safety
- Production Management
- Budgeting knowledge
- Handling Customer Complaints
- Accurate money handling
- Worker Training
- Performance Improvement
- Hiring and Training
- Relationship Building
- Opening and closing procedures
- Contract Negotiation
- Decision-Making
- Staff Supervision
- Active Listening
- Business Administration
- Customer Service
- Problem-Solving
Photography
I have been taking pictures for about 6 years. I find joy in capturing special moments for people.
Timeline
Shift Manager
Jersey Mike's Subs
12.2021 - Current
Team Member
Pd Quix
03.2019 - 10.2021
Associate of Arts - Dental Hygeine
Central Carolina Community College