Energetic customer service professional with 4+ years of experience in retail, food service, and financial transactions. Known for calm under pressure, sharp multitasking, and building strong relationships with customers. Seeking to bring leadership and customer-focused solutions to a growing team.
- Oversee front-end operations, supervising cashiers and managing customer flow.
- Handle Western Union transfers, money orders, bill pay, cashier’s checks, and lottery transactions with strict accuracy.
- Manage register audits and cash balancing, resolving customer issues quickly and professionally.
- Train new employees on POS systems and customer service standards.
- Deliver closing announcements and secure store daily.
- Maintained clean, organized dining and work areas in a high-volume campus setting.
- Restocked food items to ensure seamless service during rush periods.
- Built friendly rapport with regular customers, encouraging repeat visits
Customer Service & Conflict Resolution
Team Leadership & Staff Training
Cash Handling, POS, Register Audits
Western Union, Money Orders, Lottery
Time Management & Multitasking
LO/TO, HACCP, HECP Safety Compliance
Adaptable, Friendly, Fast Learner