Danisha Dixon
Long Beach,Ca
Summary
Meticulous and hardworking administrative professional with strong foundation in team training and development for administrative roles. Great with time management, telephone etiquette, collaborating with management to foster efficiency, helpful candidate familiar with MS office and EHR systems coupled with thorough knowledge of medical terminology. Recent healthcare admin. graduate with over 10 years of experience.
Overview
16
16
years of professional experience
Work History
Unit Secretary
Martin Luther King Jr. Community Hospital
06.2015 - Current
- Managed a multi-line phone system/call buttons while prioritizing each patient’s needs and request
- Followed HIPPA guidelines
- Sought supervision or assistance when unable to independently perform effectively or safely
- Facilitated and maintained a safe environment for patients and others
- Draft unit correspondence, including memos, emails, and department updates
- Facilitates collection of outside medical records and x rays for patients and indexes paperwork for scanning process
- Performed additional duties as assigned.
ED coordinator/Unit Secretary
St. Vincent Medical Center
02.2012 - 01.2018
- Managed a multi-line phone system/call buttons while prioritizing each patient’s needs and request
- Built rapport with all unit staff, including physicians, nurses, and other health care personnel
- Demonstrated care and concern for patients by striving to meet their expectations
- Contributed to the continuity of patient care, compiled with established hospital/department/personnel policies
- Followed HIPPA guidelines
- Sought supervision or assistance when unable to independently perform effectively or safely
- Assist with triage and vital signs for incoming patients
- Assist nurses and physicians with procedures, dressing changes, records, and gathering specimens.
Assistant Manager
Fallas Paredes
05.2008 - 07.2011
- Enhanced team performance through coaching, feedback, and effective communication
- Facilitated scheduling and managed daily activities for up to 25 employees
- Conducted interviews with several candidates and collaborated with higher management on hiring decisions
- Completed floor plan task to increase company sales and productivity
- Assist with managing all aspects of store operations, including customer service, organization, maintenance, and purchasing functions.
Education
BACHELOR OF SCIENCE IN HEALTH ADMINISTRATION -
University of Phoenix
02.2023
General Diploma -
David Starr Jordan High School
06.2004
Skills
- Customer service
- Patient relation
- High volume calls
- Telephone etiquette
- Medical Terminology
- Time management
- Organization
- HIPAA Compliance Understanding
- Healthcare Industry Knowledge
- Incoming Call Management
- Patient chart maintenance
- EMR / EHR
- Medical Records Maintenance
Timeline
Unit Secretary
Martin Luther King Jr. Community Hospital
06.2015 - Current
ED coordinator/Unit Secretary
St. Vincent Medical Center
02.2012 - 01.2018
Assistant Manager
Fallas Paredes
05.2008 - 07.2011
BACHELOR OF SCIENCE IN HEALTH ADMINISTRATION -
University of Phoenix
General Diploma -
David Starr Jordan High School
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