Summary
Overview
Work History
Education
Skills
Timeline
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DANISHA ORTIZ

Lancaster,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Photographer

DanishaxOrtiz
09.2020 - Current
  • Photographed special events, parties and portraits
  • Collaborated with clients to plan shoots and boost satisfaction with photos
  • Explained price and package details to customers
  • Utilized filters, edits and after-effects to enhance photos
  • Set up lights, backdrops and props for shoots and events
  • Set up camera control equipment, stands and tripods for shoots
  • Planned and obtained original shots using innovative thinking and new techniques
  • Scouted locations and curated props for photography shoots
  • Coordinated and completed photoshoots for individuals, families and small groups
  • Transferred photographs to computers for editing, archiving and electronic transmission
  • Reviewed sets of photographs to select best work

Assistant Baker

Colorful macaron
02.2023 - 06.2023
  • Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination
  • Followed recipes to mix dough in batches sufficient for daily production quota
  • Washed preparation utensils, tools and machinery by hand or industrial dishwasher
  • Understood and followed oral and written directions
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Prioritized and organized tasks to efficiently accomplish service goals

Hostess

Lancaster country club
08.2022 - 01.2023
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
  • Greeted incoming guests to escort to assigned dining area and present menus
  • Greeted guests and gathered information to seat groups or place on waitlist
  • Built positive relationships with other front-of-house and kitchen staff
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
  • Answered telephone to provide dining information and take reservations
  • Stayed attentive to server availability and table turnover to quickly seat guests
  • Escorted guests to seating area, furnished menus and highlighted daily specials
  • Communicated with servers about new tables, changes in food availability and customer comments
  • Helped restaurant staff set up small and large events to coordinate smooth execution
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests
  • Accommodated guests with children and special needs to promote comfortable dining experience
  • Tracked seated guests and available seating using computer-based and mobile reservation software
  • Answered phones promptly to record and confirm reservations

Ride Operator

Dutch Wonderland
03.2019 - 09.2020
  • Checked seatbelts of riders to maximize safety and manage risk
  • Pulled down safety bars and secured riders according to specified attraction details
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits

Hostess

Cartoon Network hotel
10.2019 - 09.2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
  • Greeted incoming guests to escort to assigned dining area and present menus
  • Greeted guests and gathered information to seat groups or place on waitlist
  • Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty
  • Built positive relationships with other front-of-house and kitchen staff
  • Stayed attentive to server availability and table turnover to quickly seat guests
  • Supported serving staff, food runners and bussers to keep the dining room presentable and ready for guests
  • Answered telephone to provide dining information and take reservations
  • Communicated with servers about new tables, changes in food availability and customer comments
  • Escorted guests to the seating area, furnished menus and highlighted daily specials
  • Helped restaurant staff set up small and large events to coordinate smooth execution
  • Monitored dining area to assess server capacity and estimate wait times
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
  • Accommodated guests with children and special needs to promote a comfortable dining experience
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests

Education

High School Diploma -

JP McCaskey East
Lancaster, PA
06.2021

Skills

  • Time Management
  • Strong Work Ethic
  • Excellent Workflow Management
  • Adobe PhotoShop
  • Creative Thinking
  • Photo Shoots
  • Image Editing
  • Attention to Detail
  • Customer Service
  • Social Media
  • Exposure Techniques
  • Relationship Building
  • People Skills
  • Experience in Leadership
  • Friendly, Positive Attitude
  • Team Building
  • Good Work Ethic
  • Conflict Resolution
  • Active Listening
  • Training & Development
  • Problem Resolution
  • Planning & Organizing
  • Organizational Skills
  • Critical Thinking
  • Honest and Trustworthy
  • Valid Driver's License
  • Decision Making
  • Work Prioritization
  • Speak Spanish

Timeline

Assistant Baker

Colorful macaron
02.2023 - 06.2023

Hostess

Lancaster country club
08.2022 - 01.2023

Photographer

DanishaxOrtiz
09.2020 - Current

Hostess

Cartoon Network hotel
10.2019 - 09.2020

Ride Operator

Dutch Wonderland
03.2019 - 09.2020

High School Diploma -

JP McCaskey East

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DANISHA ORTIZ