Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Danisha Triplett

Austin

Summary

Over the past five years, I have built strong experience across diverse work environments, developing a broad skill set and deep product knowledge. I have a proven track record of achieving customer retention goals through relationship-driven service. I am customer-focused, well-organized, reliable, and known for building lasting client relationships that strengthen company loyalty. past five years, I have built strong experience across diverse work environments, developing a broad skill set and deep product knowledge. I have a proven track record of achieving customer retention goals through relationship-driven service. I am customer-focused, well-organized, reliable, and known for building lasting client relationships that strengthen company loyalty. Customer-focused professional with five years of experience across diverse work environments. Proven success in customer retention through strong relationship building and advanced product knowledge. Highly organized, reliable, and recognized for enhancing client loyalty and long-term business growth.

Overview

6
6
years of professional experience

Work History

Seasonal Worker

Walmart
Austin, TX
11.2025 - Current
Worked in a fast-paced retail environment providing excellent customer service while maintaining store standards. Assisted customers with product inquiries, handled transactions accurately, and supported team operations to ensure a positive shopping experience. Demonstrated reliability, strong communication skills, and a commitment to customer satisfaction. Delivered high-quality customer service in a high-volume Walmart retail setting by assisting customers, resolving concerns, and ensuring product availability. Built positive customer relationships while meeting performance and efficiency expectations. Recognized for reliability, teamwork, and attention to detail. Retail Associate at Walmart with experience in customer service, cash handling, merchandising, and maintaining a clean, organized sales floor. Consistently supported team goals while providing friendly, efficient service.

Bank Teller

First National Bank Texas
Copperas Cove, TX
06.2024 - 03.2025

Prior to moving I was up for a supervisor position and had

begun training.

Developed and implemented strategies to meet sales quotas.

Analyzed customer feedback to identify areas of

improvement in product offerings.

Gathered data on competitors pricing, products, and

promotional activities.

Assisted customers in selecting appropriate services for their

needs.

Developed customer relationships to increase business

loyalty.

Answered customer questions and managed accounts in

person, through email, and over phone effectively.

Cashier Manager

Popeyes Chicken
Hutto, TX
11.2023 - 12.2024
  • Oversaw daily cash management and ensured accurate transactions in high-volume environment.
  • Trained and mentored team members on customer service and operational procedures.
  • Implemented inventory control measures to minimize waste and optimize stock levels.
  • Developed staff schedules to meet peak demand while maintaining labor cost efficiency.
  • Enhanced customer experience by resolving issues promptly and effectively addressing feedback.
  • Coordinated with kitchen staff to ensure timely service during busy periods.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Cashier

Taco Bell
Copperas Cove, TX
01.2022 - 11.2023
  • Greeted customers and interacted by answering questions and providing service
  • Operated cash register
  • Stocked work areas
  • Worked efficiently with a team player mindset.
  • Adapted with a fast service environment to meet store goals.

Food Service Worker

Jersey Mike's Subs
Copperas Cove, TX
06.2020 - 11.2022
  • Prepared and assembled food items according to standard recipes and procedures.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted in inventory management by restocking supplies as needed.
  • Provided excellent customer service, addressing inquiries and ensuring satisfaction.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Improved dining experience by maintaining clean and organized eating area.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.

Premier Research/ Building Maintenance Work

Premier Research
Copperas Cove, TX
08.2023 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Crossroads High School
Copperas Cove, TX
01.2024

Skills

  • Production Optimization
  • Quality Control
  • Lean Manufacturing
  • Equipment Maintenance
  • Safety Protocols
  • Territory Management
  • Relationship management
  • Sales Strategy Development
  • Reference Selling
  • Sales demonstration
  • Display Restoking
  • Account Management
  • Customer Engagement
  • Deal Structuring
  • Money Handling
  • File management
  • Supply Chain Management
  • Inventory Management
  • Team Leadership

Languages

Spanish
Beginner (A1)
English
Native or Bilingual

Additional Information

Experience

  • Salesperson
  • Manager
  • Customer Service
  • Fast Food/Cashier
  • Building Maintenance
  • Worker

Timeline

Seasonal Worker

Walmart
11.2025 - Current

Bank Teller

First National Bank Texas
06.2024 - 03.2025

Cashier Manager

Popeyes Chicken
11.2023 - 12.2024

Premier Research/ Building Maintenance Work

Premier Research
08.2023 - 04.2024

Cashier

Taco Bell
01.2022 - 11.2023

Food Service Worker

Jersey Mike's Subs
06.2020 - 11.2022

High School Diploma -

Crossroads High School
Danisha Triplett