Danisha Williams
Burbank,IL
Summary
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
Temp Agency
Chicago, IL
10.2023 - 06.2024
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Updated existing records with new or revised information as needed.
- Followed up on pending tasks until completion.
- Organized files according to established procedures for easy retrieval later on.
- Operated various office equipment such as scanners, printers. when required.
- Assisted colleagues with resolving any issues related to data entry operations.
Department Manager
H&M Hennes & Mauritz
Chicago Ridge, IL
09.2019 - 09.2020
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Managed daily operations of sales department, including supervision of staff members.
Store Manager
Forever 21
Orland Park, IL
09.2016 - 09.2019
- Implemented efficient systems for tracking stock movement.
- Performed regular price checks to ensure competitive pricing.
- Recruited, trained and supervised new employees.
- Planned special promotions or discounts based on market trends.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Paratransit Driver
Scripps
Chicago, IL
- Ensured proper operation of vehicle before each trip, including safety checks.
- Delivered wheelchair securement training to new drivers when necessary.
- Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
- Conducted pre-trip inspections of vehicles prior to departures from base station.
- Followed all applicable laws, regulations and safety procedures while driving vehicles.
- Transported passengers with physical and mental disabilities in a safe and timely manner.
Education
Early Childhood Education
Calumet Career Prep
Chicago, IL06-2005
Some College (No Degree) - Early Childhood Education
Moraine Valley Community College
Palos Hills, ILSkills
- File Management
- Administrative support specialist
- Professional and mature
- Document processing
- Filing and data archiving
- Proofreading
- Customer Service-Oriented
- Administrative Support
- Office Administration
Timeline
Data Entry Clerk
Temp Agency
10.2023 - 06.2024
Department Manager
H&M Hennes & Mauritz
09.2019 - 09.2020
Store Manager
Forever 21
09.2016 - 09.2019
Paratransit Driver
Scripps
Early Childhood Education
Calumet Career Prep
Some College (No Degree) - Early Childhood Education
Moraine Valley Community College