Syeda Danish Fatima Jafri
Jersey City,New Jersey
Summary
Results-driven Software Tester specializing in automated testing and defect resolution. Demonstrated success in improving operational efficiency through effective collaboration with development teams. Proficient in SQL database management, consistently delivering high-quality software solutions with thorough testing coverage. Recognized for exceptional productivity in manual testing, automated test scripts, and defect tracking, ensuring software quality and stakeholder satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Software Tester
ALM Solutions
hyderabad, telanaga
03.2023 - 09.2023
- Developed and executed test cases for software applications, ensuring thorough coverage.
- Prioritized testing activities to optimize workflow and resource allocation.
- Executed all test cases, documenting defects while defining severity and priority levels.
- Conducted regression testing after code modifications to validate defect resolutions.
- Collaborated with developers to identify, troubleshoot, and resolve defects efficiently.
- Documented test results and communicated findings to stakeholders for informed decision-making.
- Participated in requirement reviews to clarify scope and enhance testing accuracy.
- Automated repetitive test scenarios using industry-standard tools to improve efficiency.
ADP Services Consultant
ADP Private
hyderabad, telangana
02.2021 - 02.2023
- Consulted with clients to assess HR and payroll needs.
- Implemented ADP software solutions for efficient payroll management.
- Trained clients on ADP systems, enhancing operational efficiency.
- Analyzed client data to ensure accurate payroll processing and compliance.
- Resolved escalated service requests promptly to maintain client satisfaction.
- Developed training materials for effective client onboarding with ADP tools.
- Collaborated with cross-functional teams to optimize project completion and client service delivery.
- Maintained current knowledge of industry trends and regulatory changes.
Technical Support Executive
Tech Tech Marinara
telangana, telangana
01.2018 - 11.2020
- Diagnosed and repaired technical faults to restore system functionality.
- Troubleshot network issues, ensuring minimal downtime for users.
- Engaged customers to identify core problems swiftly.
- Guided clients through problem resolution steps to enhance user experience.
- Followed up with clients post-resolution to confirm satisfactory outcomes.
- Replaced or repaired necessary components to maintain operational efficiency.
- Supported rollout of new applications, facilitating user adaptation.
- Managed multiple cases simultaneously to prioritize urgent issues.
Education
Master of Science - other
St. Francis College
Brooklyn, NY08-2025
BSC - MSCS
Avanti Degree & P.G College
01.2017
Intermediate - M.E.C
Sri Gayatri Junior College
01.2013
Skills
- Operating systems: Windows 10, Android, iOS
- Problem solving
- Time management
- Customer engagement
- Effective communication
- Hardware maintenance
- Printer and driver management
- Troubleshooting and configuration
- Server and router administration
- SQL database management
- Microsoft Office proficiency
Certification
Software Testing Foundation
Project
Project Title: Automated Web Application Testing
Description:
Worked on an internship project to automate functional testing of a web application. Designed and executed test scripts to validate login, form submission, and workflow processes. Used automation tools to reduce manual testing effort and ensure consistent results.
Tools/Technologies: Selenium WebDriver
Responsibilities / Tasks:
- Developed automated test scripts for key web application features.
- Identified and reported bugs and discrepancies using a defect tracking tool (Jira).
- Maintained and updated test scripts as application features changed.
- Generated test execution reports to summarize results for the development team.
- Collaborated with developers and QA team to improve software quality.
Skills Gained:
- Automation testing with Selenium
- Writing test scripts and using assertions
- Bug reporting and tracking
- Understanding web application workflows
- Team collaboration and agile methodology exposure
Impact / Outcome:
- Reduced manual testing time by ~40%
- Improved detection of functional defects before production deployment
- Gained hands-on experience in real-world QA and software testing practices
Timeline
Software Tester
ALM Solutions
03.2023 - 09.2023
ADP Services Consultant
ADP Private
02.2021 - 02.2023
Technical Support Executive
Tech Tech Marinara
01.2018 - 11.2020
Master of Science - other
St. Francis College
BSC - MSCS
Avanti Degree & P.G College
Intermediate - M.E.C
Sri Gayatri Junior College