Overview
Work History
Software
Timeline
Generic

DANITA FERRELL

VALLEJO,CA

Overview

35
35
years of professional experience

Work History

Office Manager

Robert Half Consulting
Walnut Creek, CA
08.2025 - 2026
  • Maintained impeccable office organization to enhance operational efficiency and professionalism.
  • Administered payroll while ensuring accurate documentation of employee personnel records.
  • Coded and entered daily invoices using in-house accounting software.
  • Oversaw correspondence management, including answering calls and creating business letters.
  • Managed office inventory and placed orders for necessary supplies.
  • Resolved customer complaints and addressed inquiries effectively.

Office Manager

Vallejo Nissan
Vallejo, California
12.2024 - 06.2025
  • Trained and mentored administrative staff on company policies and industry best practices.
  • Managed scheduling and resource allocation to optimize calendar usage.
  • Maintained organized office environment to support efficiency and performance objectives.
  • Oversaw office budget, managing inventory, postage, and vendor services.
  • Administered payroll while ensuring accurate employee documentation.
  • Automated client correspondence and payment schedules to enhance data communication.
  • Entered daily invoices using in-house accounting software for accuracy.
  • Resolved customer complaints and inquiries to improve service quality.

Office Manager /Accts Payable Receivable Analyst

Dublin GMC
Dublin, CA
12.2021 - 01.2024
  • Own Accounts Receivable and Accounts Payable payments due to, and from, clients and promptly contact clients with past-due payments.
  • Automate office operations for managing client correspondence, payment schedules, and data communications.
  • Manage office inventory and place new supply orders.
  • Handle scheduling and manage timely and effective allocation of resources and calendars.
  • Elevate customer satisfaction ratings by promptly resolving client and case issues.
  • Maintain impeccable office organization to support efficiency, professionalism, and performance objectives.
  • Review files and records to obtain information and respond to requests.
  • Use judgment and initiative in handling confidential matters and requests.
  • Oversee receiving and organizing correspondence, answering and forwarding calls, and creating business letters and records.
  • Train and mentor administrative staff members in company policies, daily task execution, and industry best practices.
  • Manage, schedule, and coordinate office functions and activities for employees.
  • Mediate conflicts between employees and facilitate effective resolutions to disputes.
  • Resolve customer inquiries and complaints requiring management-level escalation.
  • Delegate work to staff, setting priorities and goals.
  • Recruit and train new employees to meet job requirements.

Office Manager

MICHAEL STEADS HILLTOP CJDR
RICHMOND, CA
05.2013 - 12.2021
  • Owned Accounts Receivable and Accounts Payable payments due to and from clients and promptly contacted clients with past-due payments.
  • Hire and terminate employees
  • Manage a staff of 9 to ensure accuracy and completion of office tasks
  • Maintain expenses and accruals
  • Supervise reports and schedules
  • Calculate monthly sales tax
  • Reconcile monthly flooring statement
  • Develop staff work schedules
  • Provide backup for staff when needed
  • Complete month-end reports
  • Stat data count reports
  • Complete year task in preparation for year-end audit.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.

Contracts Administrator

.
05.2008 - 05.2013
  • Posted new and used car sales deals
  • Submitted contact to funding banks
  • Submitted dealer incentives and customer rebates
  • Processed new and used DMV
  • Processed used wholesales and purchases
  • Reconciled service contract / gap statements.
  • Administered contract change requests and resolution.
  • Reviewed details on incoming contracts and service agreements to keep pricing correct.
  • Managed contract closeout process, resolving all issues prior to release of final payment.
  • Submitted project closeout documents in accordance with contract terms.

Contracts Administrator

SATURN OF CONCORD/OAKLAND
CONCORD/OAKLAND, CA
05.2003 - 04.2008
  • Posted new and used car sales deals
  • Submitted contact to funding banks
  • Submitted dealer incentives and customer rebates
  • Processed new and used DMV
  • Processed used wholesales and purchases
  • Reconciled service contract / gap statements
  • Posted dealer trades and cut difference checks.

Cashier/Payables/Contracts

COCHREN & CELLI / VAL STROUGH
OAKLAND, CA
07.1990 - 05.2003

Cashier

  • Responsible accurate accounting of cash
  • Provided excellent customer service.
  • Balance, repair order, and parts report.

Accounts Payable Administrator.

  • Verified vendor accounts by reconciling monthly statements and related transaction
  • Executed monthly AP check runs with precision
  • Ensured compliance with financial policies and regulations.
  • Handled high-volume invoice processing with minimal supervision.
  • Coded invoices to maintain organized and accurate records.
  • Maintained financial aging report to ensure consistent accuracy.
  • Balanced and reconciled supplier statements
  • Cut vendor check
  • Processed applications and tax documents as directed.
  • Liaised with vendors to discuss account payments and clarify invoice information.
  • Produced financial reports to inform management of financial operations.
  • Communicated with vendors and other departments to reconcile company purchases.
  • Established streamlined invoice processing procedure resulting in more timely payments.
  • Monitored past due invoices and payments to minimize past due balances.
  • Reconciled accounts payable documents, including invoices to facilitate payments.
  • Entered purchasing data into company systems, including packing lists, and purchase orders.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Utilized mathematical expertise to compute totals, verify figures, and resolve discrepancies within physical and digital files utilizing ERP system.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Supported senior leadership by producing month-end closing reports and advising on remittance for quick resolution.
  • Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
  • Calculated month-end accrual entries for trade payables.
  • Addressed month-end closing functions for detailed reporting.
  • Assessed data and information to check entries, calculations, and billing codes for accuracy.
  • Prepared and updated vendor files, tax documents and insurance information.

Software

Excel

Word

Adp

Quick Books

GAAP

Reynolds

Microsoft

Timeline

Office Manager

Robert Half Consulting
08.2025 - 2026

Office Manager

Vallejo Nissan
12.2024 - 06.2025

Office Manager /Accts Payable Receivable Analyst

Dublin GMC
12.2021 - 01.2024

Office Manager

MICHAEL STEADS HILLTOP CJDR
05.2013 - 12.2021

Contracts Administrator

.
05.2008 - 05.2013

Contracts Administrator

SATURN OF CONCORD/OAKLAND
05.2003 - 04.2008

Cashier/Payables/Contracts

COCHREN & CELLI / VAL STROUGH
07.1990 - 05.2003
DANITA FERRELL