Summary
Overview
Work History
Education
Skills
Timeline
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DANITA K. MANN

Los Angeles

Summary

Results-focused sales professional with a proven track record in coordinating projects, improving processes, and managing sales operations. Skilled in providing solution sales support to customers and driving profitable outcomes through exceptional negotiation skills. Expertise in strategic planning, organization, and cultivating key business relationships to ensure customer satisfaction. Highly organized and detail-oriented individual with a strong ability to create/edit reports, schedules, and presentations. Effective communicator at all levels, adept at developing and managing high-performing teams to success.

Overview

21
21
years of professional experience

Work History

Key Holder

MONTBLANC
01.2017 - 03.2025
  • Responsible for all high artistry time pieces and keeping team updated on new functionality, collections, and how to educate clients on product offerings to increase sales and grow client base.
  • Consistently achieve sales of $450,000+, which is 10% above annual goal of $399,000.
  • Recognized for delivering high-quality customer experiences through 100% satisfaction scores on client surveys; proactively takes the lead and initiative to ensure smooth running operations of location and delivers the highest level of customer service.
  • Manage/interact with 10-15 in-store clients and 5-10 over the phone daily, answering questions about repairing pens, making sales transactions, troubleshooting, and scheduling appointments.
  • Responsible for developing a network and clientele and providing top-notch customer service to achieve preset sales objectives, including obtaining client information, maintaining strong client relationships, and remaining updated on product knowledge.
  • Perform boutique opening and closing procedures and maintained aesthetic quality of the store.
  • Manage communication with corporate office and handle transfers in absence of management to prevent losses per procedures.

Shaving Consultant

THE ART OF SHAVING
01.2006 - 01.2017
  • Managed high-volume Barber Spa including promoting/selling barber spa services, appointment scheduling, and supply ordering.
  • Achieved weekly sales goal of $30-40K and interacted with approximately 20-30 customers per day.
  • Leveraged vast product knowledge and company sales strategies to exceed sales goals.

Client Representative

FRED SEGAL MADISON
01.2004 - 01.2006
  • Established/maintained key business relationships with entertainment-based clientele to increase volume and profitability.
  • Identified sales opportunities by attending promotional events, demonstrating product features, developing sales pitches, maintaining product knowledge, responding to customer inquiries/requests, strategizing showroom displays, and monitoring sales reports.
  • Awarded Top Sales Representative in 2005 for surpassing store performance goals.

Education

Marketing Major

Johnson C. Smith University
Charlotte, NC

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring

Timeline

Key Holder

MONTBLANC
01.2017 - 03.2025

Shaving Consultant

THE ART OF SHAVING
01.2006 - 01.2017

Client Representative

FRED SEGAL MADISON
01.2004 - 01.2006

Marketing Major

Johnson C. Smith University

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DANITA K. MANN