Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Work Availability
Quote
Software
Timeline
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Danita H. Lopez

Pueblo,CO

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience
1
1
Language

Work History

Administrative Assistant III

State of Colorado, CDOC
02.2023 - 04.2024
  • Managed budgetary expense reports for Health Services Manager, ensuring accurate documentation of spending for reporting purposes.
  • Investigated and addressed problems, concerns, errors, and/or complaints regarding offender clinical visits and grievances, vendor issues, employee payroll, and internal departments.
  • Supervised area porters, monitored clinic chemicals and other security/tool control items; kept inventory of office supplies, medical equipment, and electronic devices.
  • Supported Clinical Management through meeting coordination, organizing travel arrangements, and preparing crucial documents.
  • Maintained accurate timekeeping for Clinical Services employees, and provided security clearance to individuals visiting facility using NCIC/CCIC.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.

Admin. Assistant III to Dir. Infection Control

22nd Century At CMHHIP
03.2022 - 02.2023
  • Delegated, assigned, and substantiated work to other Administrative Assistants in the department; ensured IOJ employees attended their shifts on time and completed assigned tasks.
  • Collaborated with the development of Infection Control's confidential employee immunization database and its crossover to a new system.
  • Supported COVID-19 surveillance testing and vaccination clinics; entered all immunization data (including influenza, TB, Hep-B, COVID-19) into the CIIS database.
  • Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
  • Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
  • Expedited decision-making processes for time-sensitive matters by providing the director with well-researched data and pertinent information.
  • Assisted in the onboarding process for new employees by coordinating orientation sessions, preparing training materials, and serving as a point of contact during their initial transition into the workplace environment.

HR Tech III/Employee Benefits Specialist

State of Colorado, CDOC
11.2021 - 02.2022
  • Conducted approximately 100 daily confidential consultations with employees on COVID questions and symptoms, and provided relevant information based on their health concerns.
  • Monitored, responded to, and tracked approximately 75 incoming inquiries sent to CDOC employee's COVID email inbox; monitored/tracked CDOC employees across Colorado on Administrative Leave due to COVID symptoms/possible exposure, coordinated with Appointed Authorities, Employee Health Nurse and Employees to ensure timely return to work.
  • Gathered, organized and input all COVID related information into digital database, provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Pueblo CO, CEAL Community Connector

UC At Anschutz Medical Campus
05.2021 - 01.2022
  • Coordinated survey recruitment, administration, and data collection efforts in the Pueblo community.
  • Supervision of three survey data collectors who administered the CO-CEAL survey to 100 people in the community, collected and verified time cards, and approved all work time.
  • Managed recruitment of 100 survey respondents, assisted CO-CEAL's research team with recruiting 20 Boot Camp translation participants, coordinated meetings, assured participation of candidates in group activities; contributed to survey questions and data collection methods by providing community feedback to the research team.
  • Strengthened relationships between community members by facilitating open dialogues, workshops, and forums.; created educational materials to convey important information to participants.

Child Welfare/Assistance Payments Technician

Pueblo County Department Of Human Services
07.2019 - 04.2021
  • Conducted up to 20 emergency applicant interviews daily and determined eligibility for public assistance programs; determined initial and/or ongoing eligibility for foster care, adoption, and guardianship reimbursements under Titles IV-E and MOE.
  • Analyzed possible issuance errors; created reports in cases of overages, underages, or delays; managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations and state policies.
  • Reported findings of fraud investigations to appropriate state agencies and officials.
  • Supported families in crisis through active listening, empathetic communication, and helpful referrals to appropriate services.

Independent Contractor

Self-employed
02.2016 - 01.2020
  • Managed day-to-day operations of consulting business, which required such tasks as HR processes, employee timekeeping, document creation, project management, procurement, and vendor negotiations.
  • Communicated effectively with clients throughout entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during course of project.
  • Streamlined processes and implemented organizational systems to increase efficiency and productivity.

Administrative Assistant III

Colorado Mental Health Hospital At Pueblo
08.2007 - 02.2016
  • Supported the Medical Services Division as a signature authority for the division; created, approved, and reconciled purchase orders, P-card purchases, and warehouse procurement purchases up to $25,000.
  • Managed office administration by assisting with new employee orientation biweekly, prepared and renewed Scopes of Work, facilitated various software with managers and other employees, and scheduled ALJ courtroom availability.
  • Developed and implemented an infection control training manual and filing system that increased productivity.
  • Responsible for all scheduling duties for the Department of Medicine, logged CME credits, time off, M&M reviews, took and tracked minutes of department meetings, budget, logistics moves, travel planning, expenses, employee reviews, electronic device tracking and repair, and negotiations for emergency coverage; provided dictation for medical providers and outside specialists (GU, GU, GYN, ENT, RAD, Neuro, Podiatry, Eye, Ortho, EEG/EKG, Psych Evals, Annuals, Competency hearings.)
  • Recovered $1K+ monthly in operating expenses from former employees by collecting pagers and cell phones and assigning assets to individual employees by implementing a digital timekeeping policy across 10 departments, paper usage was reduced 35%, increasing accountability and mitigating PHI exposure.
  • Provided customer service to internal and external vendors; advised managers and employees on State laws, policies, procedures, and personnel board rules.

Education

Some College (No Degree) - Business Administration

University of Phoenix
Pueblo, CO

Skills

  • Employee Training
  • Customer Service
  • Process Optimization
  • 10-Key Proficiency
  • Records Management Systems
  • Workers' Compensation Knowledge
  • Detailed Meeting Minutes
  • Labor Relations
  • Back Office Operations
  • Data Entry Documentation
  • Business Writing
  • Mail Management
  • Excel Spreadsheets
  • Account Balancing
  • Document Retrieval
  • Report Analysis
  • Cash Deposit Preparation
  • PC Proficiency
  • Data Collection
  • Records Preparation
  • Project Management
  • Schedule Management
  • Performance Improvement
  • Calendar Management
  • Compensation and Benefits
  • Internal Communications
  • Insurance Eligibility Verifications
  • Accounting Support
  • Reading Comprehension
  • Lotus Notes
  • Account Reconciliation
  • Employee Training
  • Business Administration
  • Database Administration
  • Office Equipment Maintenance
  • Office Management
  • Sorting and Labeling
  • Employee Timesheet Processing
  • Correspondence Writing
  • Travel Planning
  • Data Management
  • Customer and Client Relations
  • Staff Management
  • Time Management
  • Contract Agreement Preparation
  • Microsoft Office
  • Self Starter
  • Staff Motivation
  • Data Evaluation
  • Business Correspondence
  • Healthcare Common Procedure Coding System (HCPCS)
  • Critical Thinking
  • Strategic Planning
  • Phone Call Answering
  • Credit Checks
  • Complex Problem-Solving
  • Workflow Planning
  • Administrative Support
  • Report Transcription
  • Payroll and Benefits Administration
  • Customer Relations
  • Multi-Line Phone Systems
  • Medical Terminology
  • Typing Proficiency
  • AR/AP
  • Grammar
  • Budgeting
  • Proofreading
  • Merchandising
  • Filing
  • Prioritization
  • Recordkeeping
  • Negotiation
  • Conflict Management
  • Meeting Agendas and Minutes
  • Social Media Knowledge
  • Administrative Duties
  • Administrative and Clerical Support
  • Executive Support
  • Report Generation
  • Problem Resolution
  • Grammar Understanding
  • Administrative Support Specialist
  • Logistics and Schedule Management
  • Office Administration
  • Dictation and Transcription
  • Administrative Procedures
  • Interpersonal Communications
  • Strong Problem Solver
  • Interdepartmental Coordination
  • Managing Calendars
  • Process Improvement
  • Invoice Preparation
  • Company Event Coordination
  • Document Filing and Retrieval
  • Staff Orientation and Training
  • Arrange Business Meetings
  • Document and File Management
  • Computers and Technology
  • Cash Drawer Management
  • Database Maintenance
  • Confidentiality and Data Protection
  • Organizing and Categorizing Data
  • Goal Minded
  • Travel Arrangement Coordination
  • Office Supplies and Inventory
  • Transcribe Letters
  • CRM Software
  • Program File Distribution
  • Technical Support
  • Verbal and Written Communication
  • Team Leadership
  • Invoice Reconciliation
  • Procedural Streamlining
  • Job Assignments
  • Budgeting and Cost Control
  • Key Performance Indicators (KPI)
  • Supplier Relations
  • Scheduling and Coordinating
  • Timelines and Milestones
  • Reconciling Cash Drawers
  • Overseeing Employees
  • Document Control
  • Patient Registration
  • Deliverables Coordination
  • Administrative Oversight
  • Coordinating Reservations
  • Coordinating with Supervisors
  • Coordinating Unit Activities
  • Correspondence and Reports
  • Discretion and Confidentiality
  • Point of Contact
  • Meeting Coordination and Support
  • Handling Complaints
  • Care Coordination Support
  • Records Management Databases
  • Administrative Policies

Certification

  • State of Colorado Procurement Training - June 2023, Annually 2007 - 2015
  • State of Colorado Purchasing Card Training - June 2023, Annually 2007 - 2015
  • State of Colorado Purchase Order Contracts Training - Annually 2008 - 2014
  • State of Colorado Kronos Training - June 2023, Annually, 2007 - 2015

Work Preference

Work Location

Remote

Important To Me

Work-life balanceHealthcare benefitsFlexible work hoursCompany CultureCareer advancementPersonal development programsStock Options / Equity / Profit Sharing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Software

Microsoft Office

Google Workspace

Kronos

ADP

Cerner

Epic

Salesforce

CBMS

REDcap

PACS

Timeline

Administrative Assistant III

State of Colorado, CDOC
02.2023 - 04.2024

Admin. Assistant III to Dir. Infection Control

22nd Century At CMHHIP
03.2022 - 02.2023

HR Tech III/Employee Benefits Specialist

State of Colorado, CDOC
11.2021 - 02.2022

Pueblo CO, CEAL Community Connector

UC At Anschutz Medical Campus
05.2021 - 01.2022

Child Welfare/Assistance Payments Technician

Pueblo County Department Of Human Services
07.2019 - 04.2021

Independent Contractor

Self-employed
02.2016 - 01.2020

Administrative Assistant III

Colorado Mental Health Hospital At Pueblo
08.2007 - 02.2016

Some College (No Degree) - Business Administration

University of Phoenix

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Danita H. Lopez