Dedicated and detail-oriented specialist with strong background in promoting equal opportunity and ensuring compliance with federal and state regulations. Skilled at conducting thorough investigations, analyzing complex data, and developing actionable recommendations to address discrimination issues. Efficient in collaborating with diverse teams to implement policies and training programs that foster inclusive work environments. Solid work ethic drives delivery of accurate and timely results while maintaining high standards of quality and organization.
Equal opportunity professional with comprehensive expertise in fostering inclusive environments and promoting fairness. Adept at policy analysis, conflict resolution, and compliance monitoring. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for excellent communication skills, problem-solving abilities, and commitment to ethical standards.
Processed inquiries into complex difficult informal, and formal complaints
Observed the distinct policies and procedures required for civilian and military personnel
Performed Legal Research, Coordinated, Reviewed and Processed Intake for Civilian clients and military personnel for the entire DOD, Washington, DC region Philadelphia Region, and Colorado Region, across several agencies: DLA, DOD, DHS, U.S
SPACE FORCE
Provided EO Support to Secret Service, Pentagon, Naval, Airforce, DIA and other Federal agencies
Determined training requirements and organized and held briefings, classes, and seminars for all counselors, management, command, and supervisory personnel on a periodic basis to maintain current and full compliance of the latest directives from higher headquarters
Used Alternative Dispute Resolution (ADR), including mediation, facilitation, other dispute resolution techniques for workplace disputes which require complex processes for uncooperative parties
Brief and train all new employees that enter employment agreements at Joint Bolling Anacostia Airforce Base on EO laws rules and regulations
Partner with Executive Staff at DLA to observe and implement new goals and streamline EO model program, Work with EO office JBAB to develop and enforce program mission
Conduct, plan and prepare Climate Assessments and prepare and submit reports for the region on EO progress and recommendations
Oversaw or monitored contractor services, evaluated and enforced adherence to contractual agreements and prepared reports on contractor performance to include identifying violations, deficiencies and performance issues
COR Duties, Contract Officer's Representative
Closed out a variety of contract types to include firm-fixed-price, time-and-material and cost reimbursement type contracts using acquisition regulations as a regular and recurring part of the job
LEGAL ANALYST GS-9 40Hrs Full-time
U.S. DEPARTMENT OF HOMELAND SECURITY
03.2022 - 12.2022
Research, Developed and Maintained Model EEO Program in Civil Rights Directorate
Cross trained in ADR, Alternative Dispute Resolution
Performed Legal Research, Coordinated, Reviewed and Processed Civil Rights/EEO documents for DHS/USCG Headquarters
Provided Support to DHS, US Coast Guard Directorate, established annual program standards and guidelines, offer recommendations for improving policies
Conducted past program research on EEO rulings and regaling efforts into DHS/USCG program policy and mission
Obtained data and evaluated merits of submitted information for statistical purposes to observe program compliance
Promote and enforce civil rights
Performed data analysis based on quantitative or qualitative evaluation or research and findings relevant to discrimination in the workforce
Examined demographic trends, lifecycle trends, prepared statistical processing and coordinated ad hoc
Monitored cases and settled cases, closed files, Conducted EO reviews and interviews, investigated complaints and allegations, identified methods and procedures to conduct civil rights research projects
Partner with management to observe and implement new goals and streamline EO model program, Work with EEOC to develop and enforce program mission
Employed knowledge of social science program evaluation methodology, conducted statistical analyses, and applied social and behavioral methods and techniques to civil rights programs that leads to nondiscrimination in Federal employment
Performed complex problem-solving analysis and interpretation of complaint activity and employment policies
Trained and assisted management with new policies findings and directives related to civil rights directives, rules, laws, and regulations
Assisted attorney through trial phase of litigation, reviewing local court for correct preparation of trial documents
PARALEGAL SPECIALIST GS-6 40Hrs Full-time
US DEPARTMENT OF DEFENSE
03.2021 - 12.2021
Acted as a Liaison between Units and Brigade Command staff for U.S
Army Judge Advocate General's Office
Performed Legal Research, Coordinated, Reviewed and Processed Legal documents for Headquarters Provided Support to Unit Commanders, Lawyers, and Judge Advocate
Conducted UCMJ research on administrative rulings and processed Separation decrees and Article 15 rulings
Filed Pleadings and Legal Documents
Obtained witness statements, checked evidence, and evaluated merits of submitted information
Monitored settled cases, confirmed receipt of required documents, and closed files
Processed incoming mail, determined next steps required, and completed calendaring in docket system
Assisted attorney through trial phase of litigation, reviewing local court for correct preparation of trial documents
PARALEGAL SPECIALIST/ LOAN OFFICER GS-09 40Hrs FT
U.S. SMALL BUSINESS ASSOCIATION
08.2020 - 02.2021
U.S
SBA for the Office of Disaster Assistance, PPP Loans
Performed Legal Research, Administered PPP Loans
Contracts, Policy & Operations Research, Disbursed PPP Business and Mortgage Loans
Held webinars and conference calls, provide internal communications
Partnered with managers to deploy enhancements, resulting in boosted performance
Developed and resolved inquiries, provided office support
Analyzed team dynamics and implemented changes for identified deficiencies
Analyzed operations, produced visualizations and reports, and brainstormed short- and long-term solutions to identified problems
Closed out a variety of contract types to include firm-fixed-price, time-and-material and cost reimbursement type contracts using acquisition regulations as a regular and recurring part of the job
PROGRAM ANALYST GS-07 40Hrs Full-time
CONSUMER FINANCIAL PROTECTION BUREAU
05.2020 - 01.2021
Acted as a Liaison for CFPB Operations Units, Project Management
Performed Legal Research, NAR Contracts, Policy Research, Operations Research
Held webinars and conference calls, provided internal communications
Developed and resolved inquiries, provided office support
Coordinated expert disclosures, monitored deadlines, and prepared disclosures
Processed incoming mail, determined next steps required, and completed calendaring in docket system
Reviewed documents and records produced by clients, opposing counsel, and other sources
Purchased Federal Contracts with annual Budget
Closed out a variety of contract types to include firm-fixed-price, time-and-material and cost reimbursement type contracts using acquisition regulations as a regular and recurring part of the job
ADMINISTRATIVE MANAGER GS-00 40Hrs Full-time
U.S. CENSUS BUREAU
01.2020 - 05.2020
Responsible for supervising and managing the personnel, payroll, supply requisitioning, and other administrative activities
Supervised the daily processing of payroll, personnel, and other administrative documents
Formed and maintained effective relationships with peers, subordinates, management, and other Regional Census Center employees
Prepared, reviewed, and analyzed staffing and payroll reports and assure the administrative operations are conducted within prescribed time schedules
Assisted in setting up and closing the office, assuring minimal waste of excess supplies and equipment
Travel Required
Conducted meetings to facilitate projects and appropriate time and talent
Liaised between staff, customers, and vendors to streamline flow of information
Collected and approved expense reports, timesheets, and time-off requests to manage personnel records
Created presentation materials to serve as aids and keep proper flow of meetings
Helped determine business priorities and best sequence for execution of business and group strategy
PROCUREMENT MANAGER 40Hrs Full-time
AMERICAN BAR ASSOCIATION
10.2019 - 12.2019
Engaged with management for approval of purchase orders and procurement exceeding established dollar thresholds and manages the approval process to minimize delays
Prepared and executed purchase orders and releases
Manage transactional interaction with suppliers
Assisted Purchasing Manager and Director of Purchasing and Project
Managing daily operations and monitoring of continuous quality improvements standards
Analyzed operations, produced visualizations and reports, and brainstormed short- and long-term solutions to identified problems
Advised on operations at multiple levels and helped identify opportunities for enhancement
PARALEGAL SPECIALIST GS-07 40Hrs Full-time
SOCIAL SECURITY ADMINISTRATION
07.2019 - 10.2019
Greeted customers by phone and assisted them with benefits
Managed customer claims via database and online inquiry
Provided assistance and investigated fraud regarding benefits
Developed reputation with customers and resolved complaints
Monitored settled cases, confirmed receipt of required documents, and closed files
Gathered and analyzed research data covering decisions, codes, and statues
Coordinated case information by meetings with clients, experts and other professionals
Arbitrated disputes between parties and led closing processes for contracts
PARALEGAL GS-5 40Hrs Full-time
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
11.2017 - 07.2019
Responsible for the daily organization and intake of legal documents and EEOC claims in Legal Department
ADA and Employment Law, FMLA, Disability, Sexual Harassment, Discrimination
Political Appointment and FOIA
Investigate the facts of a case, sent and received mail correspondence and documents
Conduct research on relevant laws, regulations, and legal articles Organize and maintain documents in a paper or electronic filing systems, database management
Gather and arrange evidence and other legal documents for attorney review and case preparation
Write reports, perform research for case file management and electronic discovery
Draft correspondence and legal documents, such as contracts, dismissals, case approvals
Get affidavits and other formal statements that may be used as evidence in court
Help lawyers during trials by handling exhibits, taking notes, or reviewing trial transcripts
File exhibits, briefs, appeals and other legal documents with the court or opposing counsel
Call clients, witnesses, lawyers, and outside vendors to schedule interviews, meetings, Depositions and travel
ADMINISTRATIVE ASSISTANT 40Hrs Full-time
UNITED PARCEL SERVICE OF AMERICA, UPS
01.2011 - 03.2017
Contributed to the improvement of route standards and integrity by 100%
Assisted driver during peak holiday season package delivery for both commercial and residential customers
Safeguarded and maintained company technology, software, keys, and supplies
Track mail, changes of address, and oversee sorting processes for accuracy
ADMINISTRATIVE OFFICE CLERK 40Hrs Full-time
UNITED STATES POSTAL SERVICE, USPS
01.2014 - 01.2015
Responsible for the daily organization and delivery of mail using company vehicle
Sorted, and managed the distribution of sensitive mail and keys
Assisted internal and external customers, independently handling numerous clerical tasks
Exceeded route standards, customer service and security by 100%
Entered data into system, printed out requested sets and generated reports
Utilized and translated budget literature to process departmental expenditures
LOAN SALES MANAGER 40Hrs Full-time
IBEX GLOBAL, TRG, SANTANDER BANK
01.2013 - 12.2013
Consistently improved daily sales quotas by 25% daily
Collaborated with qualified customers on the application and implementation of loans
Maximized customer support and interest in Santander Bank Products
Assisted clients with choosing products that best suit their needs
Pre-Approved customers for Loans and other promotional credit-based services
EEO Officer / Active Duty 40Hrs Full-time
UNITED STATES ARMY, MILITARY INTELLIGENCE BATTALION, 4TH INFANTRY DIVISION
09.2001 - 12.2006
Assisted and Supervised in Platoon training and Unit Operations, Full-time Armed Convoy Security for Command Staff
Improved security and risk management of supplies, weapons, and personnel
Increased Platoon, Unit morale, and productivity through proper delegation of responsibilities
Oversaw Freight Operations and UAV security transport
Handled incoming and outgoing communication activities
Attend meetings and briefings while receiving orders and preparing reports
Strategically Planned Arrangements for transport, auditing, meetings, and handled complaints with poise
Maintain knowledge of overall departments and policies to maximize compliance
Attended conferences and workshops related to current developments in EEO law and policy
Analyzed data related to the organization's employment practices to identify potential trends or disparities
Maintained records related to all EEO activities including investigation summaries and grievance outcomes
Developed metrics for measuring progress towards goals associated with equal employment opportunities
Prepared written responses to inquiries from government agencies about the organization's compliance with anti-discrimination laws
Provided guidance to managers on issues related to diversity initiatives, recruitment, hiring practices, performance reviews, discipline, terminations
Assisted in the development of affirmative action plans for specific job categories or locations within the organization
Collaborated with legal counsel to ensure compliance with federal regulations such as Title VII of the Civil Rights Act of 1964
Served as an advisor on personnel decisions that could have implications under EEO regulations
Reviewed internal documents such as job postings, promotions processes, compensation studies, for adherence to equal opportunity principles
Formulated strategies for increasing diversity among the workforce through targeted recruitment efforts
Drafted reports on employee grievances, complaint resolutions, and other EEO matters
Researched relevant case law decisions regarding discrimination cases
Developed and implemented Equal Employment Opportunity policies and procedures to ensure compliance with applicable laws
Monitored changes in state and federal laws pertaining to EEO matters
Compiled statistical information related to EEO activities for use in reports or presentations
Advised human resources staff on best practices for recruiting diverse candidates
Coordinated with external agencies such as EEOC or OFCCP during audits or investigations
Prepared reports of selection, survey and other statistics and recommendations for corrective action
Created and conducted EEO training sessions for management, staff, and employees
Conducted investigations of discrimination complaints in a timely and thorough manner
Education
JURIS DOCTORATE - LAW Candidate
John F Kennedy, School of Law, National University
04.2026
A.A DEGREE - FEDERAL ACQUISITIONS & CONTRACT MANAGEMENT
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Executive Assistant at Office of the Assistant Secretary of the Army (Acquisition, Logistics & Technology)Executive Assistant at Office of the Assistant Secretary of the Army (Acquisition, Logistics & Technology)