Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danita Smith

Conroe,TX

Summary

Dynamic Project Support Assistant with a proven track record at the City of Santa Monica Engineering, enhancing project transparency and stakeholder engagement. Skilled in process improvement and effective communication, I excel in managing timelines and delivering exceptional customer service, ensuring compliance and satisfaction in all interactions. My expertise was in editing and correcting mistakes, tracking figures and recording information from agendas, cross referencing all relative information for contract accuracies.

Overview

31
31
years of professional experience

Work History

Project Support Assistant

City of Santa Monica Engineering
11.2002 - 03.2016
  • Facilitated communication between engineering teams and the public to enhance project transparency.
  • Assisted in reviewing project documentation for compliance with city regulations and standards.
  • Coordinated logistics for community engagement events, ensuring effective stakeholder participation.
  • Implemented process improvements to streamline workflow within engineering support functions.
  • Monitored project timelines and deliverables, providing regular updates to management on progress.
  • Managed high call volume, prioritizing cases and providing prompt assistance to customers.
  • Enhanced customer satisfaction by addressing and resolving support inquiries in a timely manner.

Staff Assistant III

City of Santa Monica Big Blue Bus Department
07.1991 - 10.2002

Monitor and input mileage for maintenance of the buses.

File bus maintenance records.

Collect and correct payroll for submittal twice a month.

Pick up daily mail and distribute.

Post informational memos.

Retail Sales/Cashier/Waitress

Various Retail Stores and Restaurants
01.1985 - 06.1991
  • Processed customer transactions accurately using point-of-sale systems.
  • Managed cash register, ensuring proper cash handling and reconciliation procedures.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained clean and organized checkout area, adhering to store standards.
  • Collaborated with team members to optimize inventory management and restocking efforts.
  • Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.

Restaurant

  • Greet Customers and take order
  • Serve Customers
  • Clean working area
  • Replenish condiments

Education

High School Diploma -

Susan Miller Dorsey High School
Los Angeles, CA

Business Administration

Santa Monica College
Santa Monica, CA

Fashion Design

Fashion Institute of Design & Merchandising
Los Angeles, CA

Skills

  • Strong organization
  • Professionalism and etiquette
  • Resourcefulness and initiative
  • Calendar management
  • Meeting coordination
  • Teamwork and collaboration
  • Fast learner
  • Customer service
  • Problem-solving
  • Accounting and bookkeeping
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Organizational skills
  • Team collaboration
  • Telephone and email etiquette
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Document and file management
  • Microsoft office
  • Data entry
  • Task prioritization
  • Confidentiality and data protection
  • Office management
  • Self motivation
  • Excel spreadsheets
  • Analytical thinking
  • Scheduling and calendar management
  • Appointment scheduling
  • Record keeping
  • Appointment coordination
  • Administrative support
  • Microsoft Office Suite
  • Project planning
  • Records management
  • Professional demeanor

Timeline

Project Support Assistant

City of Santa Monica Engineering
11.2002 - 03.2016

Staff Assistant III

City of Santa Monica Big Blue Bus Department
07.1991 - 10.2002

Retail Sales/Cashier/Waitress

Various Retail Stores and Restaurants
01.1985 - 06.1991

High School Diploma -

Susan Miller Dorsey High School

Business Administration

Santa Monica College

Fashion Design

Fashion Institute of Design & Merchandising
Danita Smith