DaNitra Koon
Clifton Heights,PA
Summary
Compassionate RN Case Manager known for high productivity and efficient task completion. Possess specialized skills in patient assessment, care planning, and case coordination. Excel in communication, empathy, and problem-solving, ensuring optimal patient outcomes and seamless healthcare service delivery.
Overview
25
25
years of professional experience
Work History
RN Case Manager
Trinity Health
Newtown Square, Pennsylvania
01.2019 - Current
- Identified high-risk cases requiring intensive monitoring or specialized interventions.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
RN Case Manager
Bayada Home Health
Media, Pennsylvania
06.2017 - 01.2019
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
Clinical Reimbursement Director
Broomall Rehabilitation and Nursing Center
Broomall, Pennsylvania
12.2014 - 06.2017
- Recruited, trained, supervised, evaluated and mentored staff members.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Participated in continuing education programs related to nursing practice.
- Created, implemented and evaluated patient care plans with medical team.
- Reviewed medical histories of new admissions to determine appropriateness for admission into the facility.
- Ensured that nursing documentation accurately reflects the plan of care for each patient served by the facility using ICD9,ICD10 codes
- Monitored compliance with regulatory standards related to quality assurance and improvement initiatives.
Registered Nurse Assessment Coordinator
St Francis Rehabilitation Center
Darby, Pennsylvania
07.2013 - 11.2014
- Conducted patient assessments to identify individual needs and develop care plans.
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
- Provided education to patients, families, and staff regarding assessment findings and treatment plans.
- Assessed changes in patient condition, identified problems, and implemented interventions as needed.
Agency Registered Nurse
Procare Nursing Agency
Philadelphia, Pennsylvania
01.2011 - 08.2013
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Nurse Manager
Willow Terrace Nursing And Rehabilitation Center
Philadelphia
05.2007 - 12.2010
- Provided guidance to staff on patient care, clinical practice, and professional development.
- Facilitated communication between physicians, nurses, support services personnel.
- Developed and implemented nursing policies and procedures.
- Maintained accurate records of employee attendance, sick leave requests, vacation time.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Provided ongoing education opportunities for staff regarding changes in policies and procedures.
- Addressed disciplinary issues among staff in accordance with organizational policy.
- Investigated incidents or complaints from patients or their families.
- Monitored quality assurance activities for compliance with standards of care.
Assistant Director of Nursing
Kearsley Rehabilitation & Nursing Center
Philadelphia, Pennsylvania
05.2005 - 04.2007
- Monitored adherence to facility policies, procedures, protocols, and accreditation standards.
- Created policies and procedures to ensure compliance with state regulations.
- Participated in weekly performance improvement meetings
- Educated staff and patients on disease prevention and management
Nursing Supervisor
New Courtland
Philadelphia
09.2002 - 04.2005
- Reviewed incident reports involving nursing staff members or patients to determine appropriate corrective action.
- Maintained accurate records related to staffing, patient care, and other administrative duties.
- Coordinated scheduling of staff to meet departmental needs.
- Investigated complaints from patients regarding their care experience.
- Ensured that all nursing personnel are familiar with facility policies and regulations.
RN Staff/Shift Supervisor
Main Line Health and Rehabilitation
Paoli, Pennsylvania
08.1999 - 09.2002
- Participated in the planning of special events and promotions for the organization.
- Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
- Maintained accurate records of customer interactions and transactions.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Collaborated with other departments to ensure efficient workflow processes.
- Assessed and monitored patients' health condition, including vital signs, physical assessments, and laboratory test results.
- Educated families about nutrition, hygiene needs and home safety measures for successful discharge planning.
- Maintained a safe environment for staff members and patients through infection control practices or safety protocols.
- Participated in interdisciplinary rounds on each assigned unit at least once per week.
- Promoted continuity of care by accurately communicating patient information during shift change report times.
- Performed wound care, catheter insertion and removal, intravenous therapy, medication administration, and other treatments as ordered by physicians.
Education
Bachelor of Science - Nursing
Hampton University
Hampton, VA12-1998
Skills
- HIPAA compliance
- Clinical assessment
- Quality improvement
- Care coordination
- Discharge planning
- Multidisciplinary approach
- Chronic disease management
- Medication management
- Community resources
- Home care management
- Utilization review
- IV management
- Vitals monitoring
- Documentation
- Heartsaver first aid (first aid)
- CPR certification
- Delegation and motivation
Timeline
RN Case Manager
Trinity Health
01.2019 - Current
RN Case Manager
Bayada Home Health
06.2017 - 01.2019
Clinical Reimbursement Director
Broomall Rehabilitation and Nursing Center
12.2014 - 06.2017
Registered Nurse Assessment Coordinator
St Francis Rehabilitation Center
07.2013 - 11.2014
Agency Registered Nurse
Procare Nursing Agency
01.2011 - 08.2013
Nurse Manager
Willow Terrace Nursing And Rehabilitation Center
05.2007 - 12.2010
Assistant Director of Nursing
Kearsley Rehabilitation & Nursing Center
05.2005 - 04.2007
Nursing Supervisor
New Courtland
09.2002 - 04.2005
RN Staff/Shift Supervisor
Main Line Health and Rehabilitation
08.1999 - 09.2002
Bachelor of Science - Nursing
Hampton University