Danitza Torres
Fairfax,VA
Summary
Proven track record of enhancing customer satisfaction and patient well-being, as demonstrated at Wingstop Restaurant and in adult caregiving roles. Bilingual in Spanish and a fast learner, I excel in high-pressure environments, ensuring safety and quality service. Skilled in team collaboration and adept at managing challenging behaviors, I consistently deliver compassionate care and efficient service.
Overview
5
5
years of professional experience
Work History
Counselor
Camp D.C
Tysons Corner, VA
11.2023 - Current
- Provide excellent quality of customer service.
- Help costumers with any type of question they have about the entertainment plan we provide.
- Take care of children so that they are not separated from their families.
- Organize merchandise, keep the store neat and clean.
Crew Member
Wingstop Restaurant
Germantown, MD
08.2022 - 06.2024
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Adult Caregiver
Job At Home
Chile Santiago
12.2019 - 01.2020
- Enhanced patient well-being by providing compassionate and attentive care.
- Implemented strategies for managing challenging behaviors, resulting in a safer environment.
- Conducted regular safety checks on patient, reducing the risk of accidents or injuries.
- Managed medication schedules for patient, ensuring proper dosages and adherence to prescribed regimens.
- Provided emotional support to patient and familie during difficult times, fostering a sense of comfort and trust.
- Ensured a safe and comfortable setting by promptly addressing any concerns or hazards within the care environment.
Education
English Education
Uceda Institute
Falls Church, VAHispanic Business And Training Institute
Montgomery College
Rockville, MD05.2023
High School Diploma -
Santiago Bueras Y Avaria
Chile, Santiago 11.2018
Skills
Bilingual Spanish
Fast Learner
Very calm
Can adapt to any situation
Timeline
Counselor
Camp D.C
11.2023 - Current
Crew Member
Wingstop Restaurant
08.2022 - 06.2024
Adult Caregiver
Job At Home
12.2019 - 01.2020
English Education
Uceda Institute
Hispanic Business And Training Institute
Montgomery College
High School Diploma -
Santiago Bueras Y Avaria