Daniyah Brown
CLINTON,MD
Summary
Results-oriented Shift Manager experienced in scheduling, money handling, and team management. Achieved operational efficiency through proactive adjustments in scheduling and task prioritization. Focused on maintaining cost control, driving employee performance, and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Manager
Dunkin' Donuts Franchising
Washington, DC
08.2025 - 10.2026
- Resolved customer complaints to enhance satisfaction
- Managed cash handling procedures during closing for accuracy
- Ensured customer satisfaction through attentive service
- Oversaw team responsibilities and performance
Crew Member
McDonalds
Clinton, MD
06.2024 - 08.2025
- Took orders with attention to detail to ensure customer satisfaction
- Restocked inventory efficiently to maintain product availability
- Packed orders accurately to facilitate timely delivery
- Problem solving
- Being able to work multiple positions
Education
Dr Henry A. Wise Jr High School
Upper Marlboro, MDSkills
- POS systems
- Cash reconciliation
- Safe management
- Order processing
- Problem Solving
- Communication
Timeline
Shift Manager
Dunkin' Donuts Franchising
08.2025 - 10.2026
Crew Member
McDonalds
06.2024 - 08.2025
Dr Henry A. Wise Jr High School