Daniel Frame
Thompson's Station,TN
Summary
Seasoned Operations Manager and talented leader with 3 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
Work History
Operations Manager
WM
02.2022 - 02.2025
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Dispatch Lead
WM
10.2019 - 02.2022
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Oversaw day-to-day activities of 18 employees in remote establishment, fostering inspiring atmosphere to optimize employee experiences.
- Conducted regular reviews of operations and identified areas for improvement.
Dispatcher/Router
Waste Managment
07.2013 - 10.2019
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Data Entry
Waste Management
02.2013 - 07.2013
- Maintained adequate and accurate business records.
- Obtained and input new data for new business.
- Served as official record keeper for data entry department.
- Reviewed, corrected, deleted, and re-entered data to eliminate duplication of data and maintain data integrity.
- Tested customer and account system changes and upgrades with new data input and review.
Education
Bachelor of Science - Accounting And Finance
University of Tennessee
Martin, TN12-2013
Skills
- Performance monitoring
- Performance reporting
- Health and safety compliance
- Incidents management
- Process improvement
- Expense reports
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
WM
02.2022 - 02.2025
Dispatch Lead
WM
10.2019 - 02.2022
Dispatcher/Router
Waste Managment
07.2013 - 10.2019
Data Entry
Waste Management
02.2013 - 07.2013
Bachelor of Science - Accounting And Finance
University of Tennessee
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