Professional behavior technician with strong skills in implementing and monitoring behavior intervention plans. Skilled in applied behavior analysis, data collection, and progress monitoring. Collaborative team member focused on achieving positive outcomes and adapting to evolving needs. Reliable and driven by results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician-BCBA Student
Action Behavior Centers
07.2025 - Current
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
Worked as part of collaborative team to address changing needs of children and families.
Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
Registered Behavior Technician
Behavior Management Consultant
02.2023 - 07.2025
Implemented individualized treatment plans to enhance client behavioral outcomes.
Conducted assessments to identify client needs and develop appropriate interventions.
Collaborated with multidisciplinary teams to ensure comprehensive care strategies.
Trained and mentored new technicians on effective behavior modification techniques.
Monitored progress and documented client behaviors for ongoing evaluation.
Utilized data collection systems to track treatment effectiveness and inform adjustments.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Outpatient Therapist
Chrysalis Health
04.2022 - 05.2023
Quickly built trust and rapport with clients to facilitate growth.
Developed treatment plans to address individual client needs.
Documented client progress and maintained confidential records.
Maintained client caseload of 30 individuals and family per week.
Provided community resources and referrals to clients.
Provided crisis support and emergency care for patients.
Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
Introduced meditation, guided imagery, breathing techniques and reiki to patients and families.
Delivered mental health support for female patients suffering from post-partum depression and generalized anxiety disorder.
Guided clients in development of skills and cognitive behavioral therapy techniques.
Documented client progress in confidential files.
Maintained and updated patient records, changes in service plans, and treatment reports.
Conducted comprehensive assessments to develop personalized treatment plans for clients.
Collaborated with multidisciplinary teams to ensure coordinated care and optimal client outcomes.
Registered Behavior Technician
Reach Educational Services
07.2021 - 02.2022
Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Collaborated with client's support system and other allied specialists to implement positive interventions.
Maintained professional and clinical perspective to avoid internalization regarding certain student behaviors or mannerisms.
Learned specialized behavior approaches to implement behavioral strategies.
Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Case Manager
Riverwood Center
11.2020 - 07.2021
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Collaborated with external agencies to meet educational and transitional needs of clients.
Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
Helped patients receive appropriate, high-quality care with reasonable results.
Educated patients and loved ones about different treatment options and outside care approach to reduce burden on hospital resources.
Managed caseload of 35 clients with severe mental illness.
Behavioral Technician
Centria Healthcare
09.2019 - 11.2020
Provide Applied Behavior Analysis (ABA) treatment to children diagnosed with Autism Spectrum disorder.
Provide direct care to clients in one-on-one therapy settings to implement skill acquisition and behavior reduction treatments as directed by clinicians.
Collect and record data on client behavior.
Attend required training to acquire further knowledge.
Learned specialized behavior approaches to implement behavioral strategies
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms
Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors
Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes
Assisted and counseled three clients daily
Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships
Intern
LifePlan
08.2019 - 05.2020
Shadowed counselors to learn about their jobs.
Answered 20+ incoming telephone calls, took down messages, and provided information.
Sorted and organized files, spreadsheets, and reports.
Achieved management recognition by designing and implementing special projects during internship.
Restocked office supplies and retrieved files for staff.
Collaborated in professional team to solve workflow issues.
Upheld office schedule and calendar to coordinate workflow and meetings.
Maintained organized inventory by checking stock to determine supply levels, expediting orders, and delivering materials to workstations.
Customer Service Associate
Walmart
04.2018 - 09.2019
Processed payment, check cashing, money orders, and returns to complete customer purchases.
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Resolved concerns with products or services to help with retention and drive sales.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Customer Service Assistant
Kohl’s
08.2017 - 08.2018
Managed 30+ incoming calls each day with utmost professionalism and knowledgeable service.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Processed payments and adjusted customer accounts to maintain current system data.
Answered customer questions about product availability and shipment times.
Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests.
Promptly responded to inquiries and requests from prospective customers.
Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Trained new personnel regarding company operations, policies, and services.
Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Customer Service Associate
Publix
02.2015 - 08.2017
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Boosted sales revenue by skillfully promoting diverse service options.
Demonstrated items to customers and create customer awareness, interest, and sales.
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Monitored self-checkout systems and provide assistance or intervention where required.
Checked identification for proof-of-age for alcohol and tobacco sales.