Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

DANNA ALMANZA-VENTURA

San Antonio,TX

Summary

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. I believe I can be a great asset to your company.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Electrician's Assistant

Customs Creation Painting
New Braunfels, Texas, United States
01.2020 - 07.2024
  • Assisted electrician in the installation of circuit breakers, transformers and other electrical components.
  • Repaired faulty equipment by troubleshooting problems with wiring or circuitry.
  • Utilized hand tools such as pliers, screwdrivers, wire strippers and crimpers.
  • Connected wires to circuit breakers and other components according to diagrams or blueprints.
  • Organized materials needed for each job prior to beginning work on site.
  • Inspected work sites to identify potential safety hazards and addressed them accordingly.
  • Installed electrical wiring, conduits and fixtures in accordance with local codes and regulations.
  • Ensured that all wiring was properly labeled according to standard codes before leaving the job site.
  • Performed basic maintenance on electrical systems, such as replacing light switches and outlets.
  • Managed inventory levels of supplies used on job sites so that adequate stock is always available.
  • Provided assistance with the assembly of switch panels, junction boxes, control boards.
  • Followed instructions from supervisor regarding specific tasks that need to be completed.
  • Pulled wire through conduit runs using a fish tape or vacuum system.
  • Tested continuity of circuits to ensure proper connections.
  • Responded quickly to emergency calls from customers regarding their electrical needs.
  • Maintained records of all tasks completed during shift including daily reports and time sheets.
  • Prepared surfaces for mounting boxes, brackets, receptacles and other devices.
  • Cut, bent and threaded conduit using appropriate tools.
  • Cleaned up work areas after completing jobs in order to maintain a safe environment.
  • Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
  • Adhered to company standards and OSHA regulations for work site safety.
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Maintained organization, cleanliness and safety in work areas.
  • Followed relevant electrical and building codes for each job.
  • Measured and prepared supplies for electrical tasks.
  • Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
  • Installed new electrical components, fixtures and motors.
  • Verified measurements and made accurate cuts to avoid wasting materials on job sites.

Front Desk Representative

Lonestar 24hr Emergency Room
New Braunfels, Texas, United States
01.2021 - 08.2023
  • Protected patient information from loss or misuse and followed strict HIPAA requirements
  • Interpreted spoken word and translated written materials for non-English speaking clients
  • (Spanish speakers)
  • Greeted incoming guests and directed individuals to appropriate personnel
  • Coordinated office cleaning and lobby organization for office and meeting areas
  • Recorded inquiries, complaints and comments as well as action taken
  • Treated visitors with friendly, approachable attitude
  • Sorted and distributed incoming mail and coordinated pickups for outgoing parcels
  • Directed numerous calls per day to appropriate recipients using multi-line system
  • Documented discussions, messages and actions taken to process inquiries and maintain thorough records
  • Coordinated catering, maintenance and cleaning services for office
  • Input new transactions and reconciled accounts to keep business finances current
  • Maintained impeccable reservation records, resolving discrepancies with prompt and actionable solutions
  • Responded and forwarded emails to appropriate department
  • Scheduled service and maintenance work with internal and external providers
  • Maintained data security and confidentiality to safeguard personal information shared at check-in and check-out
  • Received letters and packages, distributing to guests and specific departments
  • Kept impeccable administrative and financial records, verified transactions and updated records
  • Informed safety and security concerns to supervisor
  • Answered phones, recorded messages and transferred calls to designated staff
  • Oversaw daily check-ins, managed expectations and offered tips to improve stays
  • Ordered and monitored equipment and supplies for department
  • Recaptured brand loyalty in difficult situations with excellent conflict resolution and problem-solving abilities
  • Routed messages, coordinated appointments and directed personnel to various departments
  • Answered questions regarding company pricing and policies
  • Anticipated guest needs, delivering exceptional customer service to exceed expectations
  • Monitored lobby access, security parameters and visitor documentation
  • Scheduled appointments and documented updates in scheduling software
  • Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing
  • Printed patient forms and reviewed charts to prepare for upcoming appointments
  • Photocopied, faxed and filed patients records practicing confidentiality measures
  • Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule
  • Classified patient information correctly for billing and medical staff
  • Answered basic questions and provided information to patients and family members
  • Helped patients by telephone and in-person to resolve various billing and scheduling issues.

Education

Bachelor of Science (B.S.) - Engineering -

San Antonio College
San Antonio, Texas
05.2026

High school diploma -

New Braunfels High School
New Braunfels, TX
05.2022

Skills

  • Assembly
  • Manufacturing
  • Packaging
  • Quality Inspection
  • Microsoft Word
  • Conflict Resolution Skills
  • Critical thinking
  • Organizational skills
  • Time management
  • Bilingual
  • Communication skills
  • Microsoft Office
  • Quality Assurance
  • Materials Handling
  • Cleaning Experience
  • Blueprint Reading
  • Quality Control
  • Computer Networking
  • Social listening
  • Incident Management
  • Languages
  • Emotional intelligence
  • Problem-Solving
  • Assertiveness
  • Teamwork
  • Leadership Skills
  • Creativity
  • Greeting guests
  • Supply Stocking

Certification

  • CPR Certification, 01/2020, Present
  • Driver's License, 09/2023, 09/2025

Languages

  • Spanish, Native
  • English, Fluent

Timeline

Front Desk Representative

Lonestar 24hr Emergency Room
01.2021 - 08.2023

Electrician's Assistant

Customs Creation Painting
01.2020 - 07.2024

Bachelor of Science (B.S.) - Engineering -

San Antonio College

High school diploma -

New Braunfels High School
DANNA ALMANZA-VENTURA