Danna Banks
Fort Smith,AR
Summary
A dedicated associate with experience in human resources, quality control, onboarding, reporting, and corrective-action tracking. Helping to improve onboarding processes, reduce paperwork, support daily operations, and maintain accurate documentation. Strong team collaboration, time-management, and skills with focus on office efficiency.
Overview
11
11
years of professional experience
Work History
Quality Control
CitiTrends
Roland, Oklahoma
11.2015 - Current
- Created nonconformance reports in the QC system and tracked corrective actions to ensure compliance.
- Identified and reported any discrepancies in the quality control process.
- Coordinated preparation of hand manifests and UPS drop shipments for timely delivery to newly opened stores.
Human Resources Receptionist
CitiTrends
Roland, Oklahoma
08.2020 - 04.2026
- Welcomed and assisted vendors and contractors, ensuring a positive first impression of the business.
- Answered and directed incoming phone calls, facilitating effective communication for callers.
- Assisted associates with orientation and onboarding processes, helping ensure a smooth introduction to the workplace.
- Greeted visitors at front desk CitiTrends associates and visitors at the human resources front desk.
Education
Northside High School
Fort Smith, ARSkills
- Quality control systems
- Nonconformance reporting
- Corrective action tracking
- QC system entry
- Process Improvement
- Logistics coordination
- Manifest preparation
- Attention to detail
- Team Collaboration
- Time Management
- Nonconformance reporting
- Stakeholder engagement
- Training facilitation
- Reception management
Timeline
Human Resources Receptionist
CitiTrends
08.2020 - 04.2026
Quality Control
CitiTrends
11.2015 - Current
Northside High School