Danna Bibiano
Summary
Enthusiastic professional with expertise in customer service and order management. Proven ability to create memorable dining experiences while efficiently managing reservations and seating. Ability to enhance customer satisfaction through exceptional service and effective table coordination. Strong multitasking skills ensure timely order delivery and a positive dining experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Timothy ol’ tooles
Host
Chicago, IL
05.2026 - Current
- Welcomed guests and ensured a positive dining experience.
- Managed reservations and organized seating arrangements efficiently.
- Handled customer inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the front-of-house area.
Host / to go
Old world pizza
Cicero, IL
03.2025 - 03.2026
- Processed customer payments accurately using point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Host
The George
Colorado City, Colorado
08.2024 - 02.2025
- Greeted and seated customers in a friendly manner.
- Managed waitlists and coordinated seating arrangements efficiently.
- Provided menu information and answered customer inquiries promptly.
Server
Kanela Breakfast Club
Chicago, IL
05.2021 - 07.2023
- Upsold menu items to enhance customer satisfaction and restaurant sales.
- Managed multiple tables while ensuring timely order delivery.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host
Roberts pizza
Cicero, IL
06.2019 - 02.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
Morton East High School
Cicero, ILSkills
- Customer service
- Order processing
- Table coordination
- Problem solving
- Adaptability
- Multitasking
Languages
English
Professional
Spanish
Professional
Timeline
Timothy ol’ tooles
Host
05.2026 - Current
Host / to go
Old world pizza
03.2025 - 03.2026
Host
The George
08.2024 - 02.2025
Server
Kanela Breakfast Club
05.2021 - 07.2023
Host
Roberts pizza
06.2019 - 02.2023
Morton East High School