Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danna Cabrera

Orlando

Summary

Dynamic and results-driven professional with proven expertise in team leadership and customer service at Mecatos Bakery. Successfully trained cashiers, enhancing performance and morale while managing cash handling processes with precision. Adept at problem-solving and implementing efficient operational procedures, contributing to improved customer satisfaction and streamlined workflows.

Friendly and approachable with knack for ensuring customer satisfaction and smooth transactions. Possesses solid understanding of point-of-sale systems and inventory management, leveraging skills to maintain organized and efficient operations. Aims to enhance store performance and foster positive shopping experience.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Mecatos Bakery
11.2024 - Current
  • Supervised cashier team, ensuring efficient daily operations and exceptional customer service.
  • Trained new cashiers on register procedures and company policies, enhancing team performance and morale.
  • Managed cash handling processes, maintaining accuracy in transactions and reducing discrepancies.
  • Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings for the store.

Shift Leader

AN Group
09.2022 - 04.2024
  • Supervised daily operations to ensure adherence to quality and safety standards.
  • Trained and mentored team members on operational procedures and best practices.
  • Coordinated staff schedules to optimize resource allocation and workflow efficiency.
  • Implemented inventory management techniques to reduce waste and improve stock accuracy.

Education

Associate of Arts - Business

Valencia College
Orlando, FL
01-2026

Bachiller En Ciencias

Mundo De Alegria
Balzar, Guayas, Ecuador
02-2020

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Team management
  • Opening and closing procedures

Languages

Spanish
Native or Bilingual

Timeline

Cashier Team Lead

Mecatos Bakery
11.2024 - Current

Shift Leader

AN Group
09.2022 - 04.2024

Associate of Arts - Business

Valencia College

Bachiller En Ciencias

Mundo De Alegria