Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Danna Caraballo

Bronx

Summary

Motivated and customer-focused Leasing Agent with 3 years of experience in property leasing and management. Adept at building strong relationships with tenants, conducting property tours, and closing lease agreements. Skilled in marketing rental properties, handling lease negotiations, and ensuring a seamless leasing process. Dedicated to providing exceptional customer service and maximizing occupancy rates.

Overview

4
4
years of professional experience

Work History

Occupancy Specialist

Wavecrest Management
04.2025 - Current


  • Kept properties in compliance with local, state, and federal regulations.
  • Regulatory and leasing requirements for a Section 8 project based properties
  • Complete project based section 8 recertifications
  • Prepare and send reminder notices to residents
  • Prequalify income and screnning of applicants
  • Outreach and assist residents with annual and interim recertifications
  • Conduct audits

Leasing Agent

Tristar Management
05.2023 - 02.2025
  • Answered incoming calls regarding available properties, providing detailed information about amenities, location, and pricing options.
  • Established strong relationships with prospective tenants through professional communication skills.
  • Processed applications quickly and efficiently while adhering to all fair housing regulations.
  • Prepared required legal documents, such as leases, addendums, and renewal agreements, according to state law requirements.
  • Met with current tenants to review and renew leases.
  • Processed application and lease agreement by conducting rental history, credit check, and background check.
  • Verified paperwork was completed accurately and in a timely manner.
  • Conducted apartment tours and responded to tenant inquiries.
  • Negotiated lease terms with tenants and prepared leases for signature.
  • Assisted in coordinating maintenance requests and property inspections.
  • Rent collection/Legal.

Project Coordinator/Business Analyst

JPMorganChase
10.2021 - 05.2023
  • Managed project resources, including budget and personnel
  • Coordinated project activities and ensured timely completion of tasks
  • Developed detailed project plans and monitored progress
  • Collaborated with team members to resolve issues and obstacles
  • Prepared and maintained documentation for all aspects of project lifecycle
  • Worked closely with upper management in planning projects and preparing related documents
  • Assisted in development of project proposals, budgets, and timelines
  • Prepared reports summarizing project progress and results for management review
  • Completed data entry tasks accurately while adhering to strict deadlines
  • Entered large volume of information daily with high degree of accuracy
  • Used computers and [Software] to enter data and process information
  • Kept high level of accuracy in completing repetitive tasks

Registrar(Accounting)/Education/Front Desk/Brand Ambassador

Barbizon
09.2022 - 05.2023
  • Maintain accurate records of clients enrollment, attendance, and payments
  • Reconcile accounts
  • Manage financial records
  • Manage all accounts payable activity and ensure timely payments
  • Spanish billingual traslator
  • Perform various administrative duties to support the finances departments overall efficiency
  • Perform data entry utilizing specialized software
  • Collaborate with other departments to resolve issues related to student records and registration
  • Train staff members on use of student information systems and database management tools
  • Manage confidential client information in compliance with privacy regulations
  • Implement registration procedures for new and returning students
  • Assist clients in course selection and scheduling
  • Participate in orientation sessions to inform new students about registration processes
  • Communicate with clients about past due balances/collections
  • Meet monthly billing and collections quotas by diligently pursuing payments
  • Handle front office reception, administrative, and collections tasks with professionalism and attention to detail
  • Handle cash/card payments, input payments into clients files
  • Courteous with strong customer service
  • Assist customers with sales and service needs
  • Make contract/agreements for new clients

Education

High School Diploma -

Bronx High School of Business
Bronx, NY
06.2023

Skills

  • Communication
  • Time management
  • Data Analysis
  • Organizational Skills
  • Team Collaboration
  • Multitasking
  • Financial Administration
  • Customer Engagement
  • Leasing and sales
  • Property maintenance
  • Strong negotiation
  • Fair housing policies
  • Rent collection
  • Fair housing regulations
  • Telephone and email etiquette
  • Training and mentoring
  • Office management

LANGUAGES

Spanish - Native

Timeline

Occupancy Specialist

Wavecrest Management
04.2025 - Current

Leasing Agent

Tristar Management
05.2023 - 02.2025

Registrar(Accounting)/Education/Front Desk/Brand Ambassador

Barbizon
09.2022 - 05.2023

Project Coordinator/Business Analyst

JPMorganChase
10.2021 - 05.2023

High School Diploma -

Bronx High School of Business

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