Danna Castro
Summary
Dedicated and dependable employee, successful at managing multiple priorities with a positive attitude. Consistently willing to take on added responsibilities to meet company goals. Organization skills that are unmatched. Striving to deliver good business ethics which are essential to the long-term success of a company.
Overview
10
10
years of professional experience
1
1
Language
Work History
Event Staff Member
LGC Hospitality Staffing
02.2023 - 04.2024
- Provided exceptional customer service to all guests.
- Cooking in the kitchen at events with attendance of over 2,000 people.
- Supported kitchen staff in providing quality food service for guests during events, maintaining cleanliness and organization.
- Ran concession stand by preparing food and serving drinks for patrons.
- Restocked concession stands with condiments, utensils and other products.
- Cleaned and sanitized cooking areas between shifts for adherence to sanitary standards.
- Trained new employees in proper food handling procedures and policies to achieve employee efficiency.
Event Assistant
GigSmart
01.2023 - 11.2023
- Efficiently executing event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Organized facilities preparation, refreshments and entertainment for gatherings with as many as 2-3,000 guests.
- Promoted a safe environment at events through strict adherence to safety protocols and regulations.
- Increased attendee engagement by assisting in the creation of interactive activities and presentations.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
Housekeeper
The Service Companies
04.2023 - 07.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Forklift Operator
Aerotek: Recruiting And Staffing
11.2022 - 02.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Communicated with floor managers to determine merchandise placement.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Contributed to sustainability efforts by properly disposing of damaged or expired products in compliance with company policies as well as local regulations.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
Assistant Merchandising Manager
Dollar Tree
08.2022 - 02.2023
- Implemented effective loss prevention strategies to minimize risk of shrinkage, maintaining a secure and profitable store environment.
- Mentored junior staff members on best practices in visual merchandising techniques, fostering a culture of continuous learning within the team.
- Managed a team of merchandisers, providing guidance and support to achieve individual and departmental goals collectively.
- Managed inventory control, ensuring accurate tracking of incoming shipments and preventing stock discrepancies.
- Streamlined the unloading process, leading to faster turnaround times and increased customer satisfaction.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Patient Care Coordinator/Dental Assistant
Western Dental & Orthodontics
06.2014 - 06.2019
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Education
Certification - Dental Assisting
Milan Institute - Visalia
Visalia, CA07.2014
Skills
- Event setup and breakdown
- Cash handling
- Cleaning and sanitizing
- Loading and unloading
- Warehouse operations
- Material handling
- Product inspection
- Inventory control
- Office administration
- Decision-making support
- Staff supervision
- Sales strategies
- Housekeeping
- Cleaning and organizing abilities
- Hospitality background
- Cooking techniques
- Vegetable cutting
- Food presentation/preparation
- Quick-learning, highly motivated
- Dependable and reliable
- Efficient multitasking
- Cross-Training Capabilities
Accomplishments
- Ranked #1 in monthly implant sales for my region in 2017 at Western Dental in Visalia, Ca. producing 31 units in September.
- Given a '5 Star Customer Service' award by head directors in 2018.
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefits401k matchPaid time offFlexible work hoursPersonal development programsTimeline
Housekeeper
The Service Companies
04.2023 - 07.2023
Event Staff Member
LGC Hospitality Staffing
02.2023 - 04.2024
Event Assistant
GigSmart
01.2023 - 11.2023
Forklift Operator
Aerotek: Recruiting And Staffing
11.2022 - 02.2023
Assistant Merchandising Manager
Dollar Tree
08.2022 - 02.2023
Patient Care Coordinator/Dental Assistant
Western Dental & Orthodontics
06.2014 - 06.2019
Certification - Dental Assisting
Milan Institute - Visalia
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