Versatile Associate Director versed in project management and financial administration. Offering 17 years of progressive experience in business development. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making. Excellent team leader and analytical problem solver.
Overview
27
27
years of professional experience
Work History
Associate Director
HAM / 5-Hour Energy
Farmington Hills, MI
01.2022 - Current
HAM / 5-Hour Energy is a Michigan based $6 billion-dollar company.
Driving the change for innovation by coordinating with cross-functional leadership to improve processes, implement programs, and market products while modernizing business and advancing technology.
Provided strategic analysis for manufacturing life cycles, technologies, process validations and robustness.
Analyzed impacts of regulatory changes on operations and developed mitigation plans.
Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
Communicated all capacity, sourcing and technology gaps with upper management.
Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
Marketing and Communications Manager
Self-employed
Ortonville, United States
01.2012 - 01.2022
Recruited to lead new business proposals because of my experience in creating ideas where consumers are inspired to act.
Developed and pitched a $6.3 million-dollar automotive digital, all media strategic go-to-market aggressive marketing plan to fuel growth for Honda, winning the bid.
Increased sales by 400% within six months in retail with 33 health and wellness product lines, B2C.
The department that I lead beat out the past competition, becoming #1 in the region.
Consulted with clients on business issues and developed innovative proposals.
Assisted in development of products and services previously unrepresented in industry to increase shares in new markets 1500%.
Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 800%.
Traveled nationally and internationally to meet with customers and deliver clear company messages.
Identified appropriate marketing channels and target customers for campaigns.
Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
Supervised marketing and planning activities to exceed retail segment sales and margin goals.
Directed marketing projects through conceptual planning, schedule management and final implementation.
Global Program Manager
MSX International
Southfield, United States
08.2008 - 04.2020
Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
Facilitated workshops and conducted one-on-one training to educate team members.
Participated in pilot tests and revised programs based on feedback and results.
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Kept stakeholders updated on project changes or issues and provided details for resolution.
Conducted audit inspections and independent checks to verify parts and materials.
Designed infrastructure solutions to resolve business issues and improve delivery processes.
Performed program research and analyzed data collection to develop cost estimates and budgets.
Digital Account Manager
Thryv
Warren , MI
06.2017 - 07.2018
Thryv is business automation software company, 600 million net revenue. Providing digital advertisement: CRM, text, email marketing, social media, websites, digital dashboards.
Ranked #1 in new business B2B out of 220 reps.
Worked cross-functionally with various departments on projects.
Created engaging content optimized for specific platforms and intended audience.
Managed, coached and developed direct reports.
Designed and implemented digital, web and social strategies to align with client business goals.
Analyzed and reported digital campaign performance with focus on program optimization.
Developed insights on marketing campaigns to assess performance against goals.
Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
Continually maintained and improved company's reputation and positive image in markets served.
Account Supervisor, Digital Manager
GTB
Detroit, MI And CA
08.2014 - 02.2017
Ford's agency of record and was an $800 million account.
Discovered $4,000,000, creating an audit system to review financial data and generate analytics in the process discovered errors.
There was a discrepancy in product line spend dollars and once discovered everything was resolved.
Implemented system that reduced errors by 70% through data analysis and financial analysis.
Quality improved and time management efficiencies freed up resources.
Helped to develop key client partnerships by seamlessly overseeing workflow, learning clients' business and delivering key presentations.
Partnered with account team director to drive long-term account planning, growth and success.
Managed, coached and developed direct reports.
Created engaging content optimized for specific platforms and intended audience.
Collaborated and partnered with creative teams and strategists to lead team to greatness on every at-bat with thinking and creative work constantly exceeding client expectations.
Reviewed individual components of marketing mix in new and unexpected ways, challenging conventions and assumptions and inspiring clients to do likewise.
Provided strategic recommendations and managed agency resources to fulfill client's marketing needs.
Designed and implemented digital, web and social strategies to align with client business goals.
Conceived, developed and executed marketing communications and promotions on client's behalf, matching strategies to client marketing objectives and strategies.
Contributed ideas to concept development, strategic planning and business operations.
Led projects involving activity, direction and measurement on brand's web and social channels.
Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
Oversaw financial management of accounts and budgeting for future estimates.
Engaged in daily communication with clients to establish and maintain positive working relationships.
Recommended sound business initiatives pertaining to product and markets to enhance sales and marketing objectives while enforcing agency's image as vital resource to product team.
Analyzed and reported digital campaign performance with focus on program optimization.
Worked cross-functionally with various departments on projects.
Prepared and gave presentations to clients and other project stakeholders.
Acted as team leader to implement integration of agency disciplines in scientific, media, art, copy, accounting, production and creative fields of application.
Business Development Manager
Hibu
Los Angeles, CA
03.2014 - 08.2014
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Reached out to potential customers via telephone, email and in-person inquiries.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
Account Executive - Digital Solutions
AT&T
Southfield, MI
06.2011 - 06.2012
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Facilitated client satisfaction and renewed customer relations to drive growth.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Produced B2B media strategies, creating diverse solutions to include SEO, social, mobile, print, direct mail, digital, and banner ads.
Hunted, acquired, and maintained new business, delivering exceptional customer service, CRM.
Ranked #1 new business
Exceeded aggressive quarterly goal by 27%
Education
Bachelor's Degree - Political Science
Wayne StateUniversity
Associate of Applied Science - Liberal Arts
Macomb Community College
Warren, MI
Design Scholarship Recipient, Age 16, -
Center For Creative College Aka CCS
Detroit, MI
Trained -
PMP (Project Management Professional)
Skills
Employee Coaching and Motivation
Crisis Management
Managing Operations and Efficiency
Program Development
Team Leadership
Coaching and Mentoring
Project Management
Process Improvement
Negotiation and Conflict Resolution
Strategic Alliance
Analytical Thinking
Consultancy and Advisory
Strategic planning
Cultural Awareness
Accomplishments
Presented new business opportunities of + $10 M TCV
Created and developed 16 ideas for an innovation group.
Worked with 18 panelists of FIAT executives and CEO of Chrysler/FIAT on a new product idea that I spare-headed.
Collaborated with executive team of 18 panelist in the development of new go-to-market product.
Created a go-to-market, strategic, and aggressive marketing plan that was supported through various stakeholders in the company.
Achieved a projected ROI of 1,500% growth over 18 months ($3 million return on $100,000 investment) through strategic marketing, analytics, qualitative and quantitative research groups, cross functional departments and C-Suite executives.
Spared headed the innovative digital product, which included a business plan from start to finish and working closely with market research group studies, and agencies like BBDO.
Languages
French
Limited Working
Additional Information
CERTIFICATIONS:
Advanced Microsoft Office, Professional Suite (Excel, PowerPoint, Project, and Word).
Quality Control - Layered Process Audits
Google AdWords
Marketing and Digital Media: SEO, SEM, Social Media, Analytics, PPC, Programmatic, Mobile Marketing, Content Marketing, Display, Advertising, Conversion, CPC,
Mobile, PI's, Public Relations, Web
INDUSTRIES:
Automotive
Aviation
Entertainment
Legal
Health and Wellness
Medical
Retail
Software
B2B and B2C
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Associate Director
HAM / 5-Hour Energy
01.2022 - Current
Digital Account Manager
Thryv
06.2017 - 07.2018
Account Supervisor, Digital Manager
GTB
08.2014 - 02.2017
Business Development Manager
Hibu
03.2014 - 08.2014
Marketing and Communications Manager
Self-employed
01.2012 - 01.2022
Account Executive - Digital Solutions
AT&T
06.2011 - 06.2012
Global Program Manager
MSX International
08.2008 - 04.2020
Bachelor's Degree - Political Science
Wayne StateUniversity
Associate of Applied Science - Liberal Arts
Macomb Community College
Design Scholarship Recipient, Age 16, -
Center For Creative College Aka CCS
Trained -
PMP (Project Management Professional)
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